Telehealth Case Manager

Telehealth Case Manager

Location: Remote Recruitment Firm: Naukri Mitra Annual Salary: $85,000

About the Role: We seek an experienced and compassionate Telehealth Case Manager to join our team and provide high-quality virtual care coordination services. This position offers the opportunity to work remotely, allowing you to connect with clients nationwide while maintaining a flexible work-life balance. As a Telehealth Case Manager, you will be vital in assessing, planning, and coordinating healthcare services for patients using telehealth platforms.

Key Responsibilities:

1. Client Assessment: Conduct comprehensive assessments of clients via telehealth to evaluate medical, psychological, and social needs.
2. Care Planning: Develop and implement individualized care plans addressing a client’s health and wellness.
3. Coordination of Services: Collaborate with healthcare providers, specialists, and community resources to arrange necessary treatments and support services for clients.
4. Monitoring and Follow-Up: We regularly monitor client progress through virtual check-ins and update care plans to achieve the desired health outcomes.
5. Education and Advocacy: Educate clients and their families on health conditions, treatment options, and available resources. Advocate for client needs to ensure optimal care delivery.
6. Documentation: Maintain detailed, accurate, and timely documentation of all interactions and care coordination activities in compliance with organizational standards and healthcare regulations.
7. Crisis Intervention: Provide immediate support and intervention during health-related crises, including connecting clients to emergency care services when required.
8. Technology Utilization: Use telehealth software and tools efficiently to deliver seamless care and securely manage patient information.
9. Compliance and Standards: We must adhere to all ethical, legal, and regulatory standards in telehealth and case management practices.

Qualifications and Skills:

• Bachelor’s degree in Nursing, Social Work, or a related healthcare field. Advanced degrees or certifications in case management are a plus.
• Minimum of 3 years of experience in case management, care coordination, or a related healthcare role, preferably with telehealth exposure.
• Strong knowledge of healthcare systems, community resources, and care management practices.
• Excellent communication skills, with the ability to engage effectively with clients, families, and multidisciplinary teams in a virtual setting.
• Proficiency in using telehealth platforms, electronic health records (EHR), and other digital tools.
• Compassionate, patient-focused approach with exceptional problem-solving and organizational abilities.
• Active licensure (e.g., RN, LCSW, or similar) in the state of residence, with the ability to obtain licensure in additional states if required.

Why Join Us?

• Remote Work Flexibility: Enjoy the freedom of working from home while significantly impacting clients’ lives.
• Competitive Compensation: Receive an annual salary of $85,000 and potential benefits and incentives.
• Professional Growth: Access ongoing training, certification opportunities, and career advancement pathways.
• Meaningful Work: Contribute to improving healthcare accessibility and outcomes for individuals across diverse communities.
• Supportive Environment: Join a collaborative team dedicated to innovation and excellence in telehealth case management.

About Naukri Mitra:

Naukri Mitra is a trusted recruitment firm connecting talented professionals with exceptional industry opportunities. Our mission is to help candidates thrive in rewarding roles while assisting organizations in building skilled, passionate teams. We proudly represent this exciting Telehealth Case Manager position and look forward to guiding you through the application process.

Who Should Apply?

This role is ideal for healthcare professionals passionate about delivering personalized, patient-centered care in a virtual environment. If you are tech-savvy, empathetic, and driven to make a difference in the lives of others, we encourage you to apply.