Remote CRM Product Owner

Shape the Future of Customer Relationships—From Anywhere

Picture this: a world where every interaction leaves customers delighted, teams work like a well-oiled machine, and every tool in your CRM toolkit runs smoother than your morning coffee. If you get a kick out of turning CRM chaos into clarity and thrive on building digital bridges for global teams, you might be the creative force we need to chart new territory in the CRM universe. Here, your ideas won’t collect dust—they’ll drive growth and innovation. $115000

Why This Role is Different

Our journey has been anything but ordinary. We began as a tight-knit team passionate about simplifying complex customer journeys. Through grit, imagination, and a love of experimentation, we’ve transformed how businesses connect with their audiences. As we expand our global presence, we’re seeking a CRM Product Owner who can blend visionary thinking with hands-on execution, all while working remotely.

What You’ll Bring to Life

Lead the Charge on CRM Innovation

• Dream up and deliver creative solutions to customer relationship challenges.
• Guide product strategy and roadmap, using user insights and analytics to inspire every sprint.
• Collaborate with UX designers, developers, and customer success teams to deliver CRM features that truly spark joy.
• Transform feedback and data into actionable improvements—never settling for “good enough.”

Elevate Customer Experience

• Champion seamless onboarding, retention, and engagement workflows that turn customers into lifelong fans.
• Analyze trends and behavior patterns, translating them into CRM features that anticipate user needs.
• Orchestrate end-to-end user journeys across touchpoints, from first hello to loyal advocate.
• Keep customer data secure, actionable, and ready for every team.

Empower Remote Teams

• Act as the conductor for cross-functional teams, harmonizing efforts from across the globe.
• Make remote collaboration second nature with the innovative use of digital project management tools.
• Foster a sense of belonging and shared purpose—no matter where teammates log in.

Tools, Tech & Platforms

We don’t believe in “one-size-fits-all” solutions. You’ll work with a toolkit that includes:

• Leading CRM platforms (think Salesforce, HubSpot, Zoho, or Dynamics)
• API integration tools for smoother data flows
• Workflow automation platforms
• User analytics and reporting dashboards
• Agile management tools (like Jira, Trello, and Asana)
• Cloud-based collaboration apps that make timezone differences disappear

Key Responsibilities

• Set the vision and roadmap for CRM products while remaining attuned to industry shifts and emerging technologies.
• Prioritize feature releases based on user impact, business goals, and creative possibilities.
• Run discovery sessions and user interviews to unearth hidden pain points.
• Refine product backlogs, shaping tasks for developers with clarity and a dash of wit.
• Analyze KPIs and report outcomes to leadership with storytelling flair.
• Stay in sync with legal and data privacy standards for global customers.
• Advocate for elegant solutions—sometimes, the most straightforward answer is the best one.

What Makes You a Great Fit

• Experience owning the lifecycle of a CRM product (from launch to iteration).
• Deep understanding of digital customer journeys, engagement strategies, and SaaS environments.
• Analytical thinker with a penchant for creative problem-solving.
• Comfortable with remote work, thriving in a digital-first environment.
• Exceptional communication skills (yes, humor counts as a superpower).
• Familiarity with APIs, data flows, and integrating multiple software platforms.
• Proven ability to unite teams and inspire action, even over Zoom or Slack.
• A background in product management, CRM administration, or customer success.
• Bonus: You’ve survived a failed product launch—and learned from it.

Work From Anywhere, Think Without Limits

Imagine starting your day with a sunrise in your city, connecting with colleagues oceans away, and closing out your week knowing your ideas changed the way thousands of people interact. Here, remote work isn’t a perk—it’s the norm. Our culture is designed for collaboration, creativity, and trust.

• Flexible hours that fit your lifestyle
• Results-focused work, not clock-watching.
• Access to professional development—learn anything from advanced CRM analytics to creative writing
• Recognition for experimentation and outside-the-box thinking

Growth Opportunities

Here, career growth means more than a new title on LinkedIn. You’ll:

• Shape major product decisions with leadership
• Build your public profile through webinars, blog features, and speaking opportunities
• Influence future products and tech investments
• Mentor and be mentored in a community that values curiosity and ambition

Ready to Build What’s Next?

If you crave the chance to put your creative stamp on next-generation CRM solutions—and want to do it with a team that values personality as much as productivity—this is your moment. We’re not just transforming digital tools; we’re changing the way people connect, collaborate, and grow. Your vision could be what launches our next big breakthrough. So, what are you waiting for? Please apply now to join a remote-first team where innovation, humor, and fresh ideas fuel everything we do. Let’s build something unforgettable—one customer journey at a time.