Online courses fail for predictable reasons. The video is fine, but nobody finishes it. The platform works, but instructors avoid logging in more than necessary. Content gets built once and never touched again, even after two semesters of low completion rates make it obvious something needs to change. Somebody has to be the person who notices problems like these and actually fixes them, and that's the job here.
We're hiring an Online Education Specialist to sit between the technology and the people using it: instructors, students, and the institutions that depend on both working well together. If you've ever redesigned a course that wasn't landing, or trained a reluctant instructor on a new platform and watched them come around to it a few weeks later, you already know the kind of work this is.
This role suits someone who gets restless with a course that's technically fine but clearly underperforming. Plenty of programs run without anyone stepping back to ask whether students are actually learning, or just clicking through. That's the gap this position exists to close.
What the Job Actually Involves
You'll design and build online learning programs from the ground up, and you'll also go back and fix ones that already exist but aren't performing the way they should. Some weeks that means building interactive modules and assessments from a blank page. Other weeks it means sitting with an instructor who's frustrated with a new tool and walking them through it patiently until it clicks.
A good chunk of the role is technical, but not all of it, and honestly the technical part is often the easier half. You'll work directly with educators, content developers, and platform teams, which means you need to translate between people who think in pedagogical terms and those who think in software terms. Neither group particularly wants to hear the other's jargon; your job is to find the version that works for both, without making either side feel talked down to.
Where Your Time Goes
- Build online courses from scratch, from mapping the learning objectives to shipping the finished modules and assessments
- Evaluate existing courses and identify why engagement or completion rates are low
- Train educators on virtual teaching platforms and best practices
- Work with technology teams to improve platform usability and course delivery
- Put together the videos, simulations, and hands-on virtual exercises that make a lesson stick instead of just scroll by
- Support institutions transitioning traditional programs into online formats
- Track learning outcomes and adjust course design based on what the data actually shows
What We Need From You
A
Bachelor's degree in instructional design, educational technology, or a closely related field is required. You'll also need at least
3 years of experience in online education, instructional design, or a similar role. If your background is unconventional but you can show you've built or improved online learning at scale, we still want to hear from you. We've hired people whose degrees had nothing to do with education because they'd spent years building training programs within a company, and their skills transferred cleanly.
Beyond the credentials, here's what actually predicts success in this role: can you look at a course with low completion rates and figure out why, rather than just adding more content on top of the problem? That diagnostic instinct matters more than any specific software you've used, and it's genuinely hard to teach someone who doesn't already have it.
- Bachelor's degree, minimum, in instructional design, education technology, or a related field
- 3+ years of experience in online education, e-learning development, or instructional design
- Working knowledge of learning management systems and course-authoring tools
- Comfortable training educators who are new to, or resistant to, online platforms
- Able to read engagement and outcome data and translate it into concrete course changes
- Strong project coordination skills across educators, content teams, and technology staff
Nice to Have
- A Master's degree in instructional design, education, or educational technology
- Experience building virtual labs, simulations, or other advanced interactive content
- Background supporting institutional transitions from in-person to online delivery
- Familiarity with accessibility standards for digital learning content
- Prior experience training instructors or facilitating professional development sessions
Compensation and Benefits
This role pays $85,000 a year. On top of the salary:
- Remote flexibility with hours structured around project deadlines rather than a rigid clock
- Full health coverage, including dependents
- Paid time off and standard holidays
- An annual budget for certifications, courses, or conferences related to your field
- Performance bonus tied to measurable improvements in course outcomes
- A stipend for home office setup and equipment
The Team and How We Work
You'll report into a small education technology group that works closely with instructional teams across several institutions. Naukri Mitra has seen strong interest in remote education roles like this one recently, so if the position looks like a fit, applying early is worth doing. Decisions here get made with actual usage data, not guesswork, and if a course change doesn't move the numbers, we say so and try something else rather than defending a decision because someone already spent time on it.
You won't be the only person accountable for how a course performs. Instructors, content developers, and platform engineers all have a stake in the outcome, and part of your job is keeping that collaboration functional instead of turning into a blame exercise when something isn't working. We'd rather fix the problem quickly than figure out whose fault it was.
New specialists get paired with a senior team member for the first several weeks, mostly so you're not learning our platform quirks and institutional relationships from scratch on your own. After that, you'll own your projects independently, with regular check-ins rather than close oversight, and a fair amount of trust that you'll flag problems before they turn into bigger ones.
How to Apply
Send your resume along with an example of a course or learning program you've built or meaningfully improved. Tell us what the original problem was and what changed after your work. That kind of concrete example tells us far more than a general summary of your responsibilities elsewhere. Applications are reviewed on a rolling basis, and we follow up directly with strong candidates.
