Online Community Manager (Remote)

Make an Online Space Feel Like a Neighborhood

Remember that group you kept checking, even on your busiest days? Behind every community that sticks, there’s someone quietly making sure people feel at home, never left out. That’s the heart of this job. If you’re the type to say hi to the newcomer, ask real questions, and spark a little fun—even online—you’ll fit right in.

The Small Things You’ll Do That Matter

Kick off real conversations. Sometimes it’s deep, sometimes it’s a silly story—both are welcome.
Give new people a reason to come back. Learn their names, spot who’s quiet, and draw them in.
️‍♂️ Notice when things are tense and cool it down before it turns into drama.
Call out big and small wins, from promotions to random acts of kindness.
Toss out quick polls or start a game night when things feel slow. A little energy goes a long way.

Where You’ll Leave a Mark

Jump into group chats with designers, product folks, and support teams. Bring real stories from members—not just your own opinion.
Write helpful notes and step-by-step guides that make joining or getting involved less confusing.
Actually listen. Push for changes your members want, not just what looks good on paper.
Watch what brings people back. Is it a certain event, a post, or the community’s vibe?
Try out whatever helps people connect—Discord, Notion, Slack, or the next best thing.

Where and How You Work is Yours

Whether you work from the kitchen table, the backyard, or your favorite café, do what works for you.
Find your own rhythm. Night owl or early bird, we care about results.
⏰ It’s about what you build, not when you clock in.
Bring your real self. A good group needs all kinds of personalities.

Are You This Kind of Community Builder?

You can get people talking—sometimes by asking a good question, sometimes just by listening.
You’re always learning about people, asking what they think, and making room for new voices.
❤️ If someone’s missing or having a rough day, you notice. You check in, even if it’s just a quick DM.
‍♂️ You don’t get flustered. You move from fixing problems to kicking off fun without missing a beat.
You make connections that stick—even between people who thought they had nothing in common.
The details matter. Remembering birthdays or a member’s big win makes all the difference.

The Kind of Experience That Counts

Maybe you built a Discord server from scratch, ran a Facebook group, or kept a forum lively for years. If you know how to build a sense of belonging online, that’s what matters.
You’re curious about new tools and love figuring out what keeps people involved.
You ask for feedback, take it well, and act on it quickly.
Your messages sound like you—genuine, never stiff or rehearsed.
⚡ When things get busy or plans change, you roll with it and help others do the same.

The Details

$66,000 USD a year—paid wherever you live.

Why People Will Remember You

You’ll turn a group of strangers into something close to a community. People won’t remember every feature or event, but they will remember how they felt. That’s what you’ll leave behind—a place where people want to show up, every day.

Want to See What You Could Build Here?

Tell us how you bring people together. Share a story about a time you made someone feel at home, or let us know what you’d want to create with us. We’re ready to listen—and excited to see what you do next.

Online Community Manager