Bring the Voice of the Consumer to Life â Remotely
Imagine knowing what people want before they say it. Thatâs the difference youâll make here. This isnât just researchâitâs about unlocking powerful consumer insights that drive every major product, service, and experience our teams create. Your work ensures we never lose sight of who we serve, no matter how the market shifts.
Shape Consumer Understanding from Anywhere
Discover patterns in what matters to peopleâthen help teams act on those insights, wherever youâre working.
Your findings will influence everything from marketing campaigns to product launches and customer experiences.
With tools like Qualtrics, Tableau, Slack, and cloud dashboards, youâll connect with teams, synthesize data, and inspire action across borders.
Turn Insights Into Real Change
Transform raw feedback, survey results, and digital behavior into actionable recommendations that leaders can implement immediately.
Lead discovery that uncovers the "why" behind trends and market shifts.
Your consumer journey mapping helps product teams solve real pain points and build experiences people remember.
Translate quantitative data and qualitative stories into strategies that improve acquisition, loyalty, and brand trust.
Spot early signalsâso our teams can anticipate needs and move first, not follow.
The Tools & Tech That Power Your Work
Mine data using industry-leading research platforms and customer analytics tools.
Analyze results in R, Python, or with visualization tools that bring stories to life.
Present findings through interactive dashboards, infographics, and crisp reportsâmaking insights stick.
Stay ahead with real-time sentiment analysis and social listening software.
Collaborate and Influence Outcomes
Partner with marketing, design, and product teams to make sure every decision starts with the customer.
Guide brainstorms and workshops that turn data into action, not just discussion.
Simplify the complexâhelping every teammate see the âso whatâ in every chart or finding.
Your perspective shapes not just what we build, but how we make itâfrom research priorities to go-to-market strategy.
The Mindset That Makes the Difference
Youâre energized by finding the story in the data, and you know how to make it matter for everyone.
Empathy is your superpowerâyou listen first, ask the right questions, and dig for the truth.
Curiosity drives you; you love connecting dots others donât even see.
Youâre at your best translating insights into actionâmotivating others to do whatâs right for the customer.
Growth, Support, and Recognition
Expect hands-on mentorship, ongoing training, and exposure to the latest consumer insights methodologies.
Your input is heardâshaping projects from the earliest concepts to final delivery.
Youâll be trusted to lead, learn, and stretch your skills in a culture that celebrates real impact.
Your growth is the companyâs growthâsuccess here is shared, recognized, and rewarded.
Compensation & Work Culture
$139,000 annual salary
100% remote, with a supportive, people-first culture that values well-being, autonomy, and great results.
Who Thrives in This Role?
Storytellers who love translating data into meaningâand meaning into results.
Researchers who value empathy as much as analytics.
Team players who believe excellent outcomes start with great questions.
Problem-solvers who know that insight is only powerful when it leads to action.
Ready to Turn Insights Into Impact?
This is your invitation to influence decisions at every level. If youâre excited to help teams understand, anticipate, and delight consumersâletâs build the future together.
Global Applicants Welcome: Candidates from the United States, Canada, United Kingdom, European Union, Australia, India and other eligible regions worldwide are encouraged to apply.
Frequently Asked Questions
In this position, tools like Tableau, Power BI, Excel, and survey platforms such as Qualtrics or SurveyMonkey are frequently used to analyze data and present findings effectively.
This position provides insights informing marketing campaigns, helping the company target specific customer segments and develop compelling messaging. The analysis helps understand customer needs, driving more impactful marketing initiatives.
Challenges in this position include managing large datasets, ensuring data accuracy, and translating complex data into actionable insights. Effectively balancing multiple research projects simultaneously is also a key challenge.
This role involves collaborating with marketing, product development, and finance teams to understand their information needs and provide consumer insights that support their decision-making. Effective communication is critical for helping these teams.
You will conduct qualitative and quantitative research in this position to understand customer behavior, attitudes, and preferences. Methods include surveys, customer interviews, and competitive analysis to gather insights for strategic decisions.