Bring the Voice of the Consumer to Life — Remotely

Imagine knowing what people want before they say it. That’s the difference you’ll make here. This isn’t just research—it’s about unlocking powerful consumer insights that drive every major product, service, and experience our teams create. Your work ensures we never lose sight of who we serve, no matter how the market shifts.

Shape Consumer Understanding from Anywhere

• Discover patterns in what matters to people—then help teams act on those insights, wherever you’re working.
• Your findings will influence everything from marketing campaigns to product launches and customer experiences.
• With tools like Qualtrics, Tableau, Slack, and cloud dashboards, you’ll connect with teams, synthesize data, and inspire action across borders.

Turn Insights Into Real Change

• Transform raw feedback, survey results, and digital behavior into actionable recommendations that leaders can implement immediately.
• Lead discovery that uncovers the "why" behind trends and market shifts.
• Your consumer journey mapping helps product teams solve real pain points and build experiences people remember.
• Translate quantitative data and qualitative stories into strategies that improve acquisition, loyalty, and brand trust.
• Spot early signals—so our teams can anticipate needs and move first, not follow.

The Tools & Tech That Power Your Work

• Mine data using industry-leading research platforms and customer analytics tools.
• Analyze results in R, Python, or with visualization tools that bring stories to life.
• Present findings through interactive dashboards, infographics, and crisp reports—making insights stick.
• Stay ahead with real-time sentiment analysis and social listening software.

Collaborate and Influence Outcomes

• Partner with marketing, design, and product teams to make sure every decision starts with the customer.
• Guide brainstorms and workshops that turn data into action, not just discussion.
• Simplify the complex—helping every teammate see the “so what” in every chart or finding.
• Your perspective shapes not just what we build, but how we make it—from research priorities to go-to-market strategy.

The Mindset That Makes the Difference

• You’re energized by finding the story in the data, and you know how to make it matter for everyone.
• Empathy is your superpower—you listen first, ask the right questions, and dig for the truth.
• Curiosity drives you; you love connecting dots others don’t even see.
• You’re at your best translating insights into action—motivating others to do what’s right for the customer.

Growth, Support, and Recognition

• Expect hands-on mentorship, ongoing training, and exposure to the latest consumer insights methodologies.
• Your input is heard—shaping projects from the earliest concepts to final delivery.
• You’ll be trusted to lead, learn, and stretch your skills in a culture that celebrates real impact.
• Your growth is the company’s growth—success here is shared, recognized, and rewarded.

Compensation & Work Culture

• $139,000 annual salary
• 100% remote, with a supportive, people-first culture that values well-being, autonomy, and great results.

Who Thrives in This Role?

• Storytellers who love translating data into meaning—and meaning into results.
• Researchers who value empathy as much as analytics.
• Team players who believe excellent outcomes start with great questions.
• Problem-solvers who know that insight is only powerful when it leads to action.

Ready to Turn Insights Into Impact?

This is your invitation to influence decisions at every level. If you’re excited to help teams understand, anticipate, and delight consumers—let’s build the future together.