Need Telecallers for Offices, IT, Finance, Real Estate & Insurance Sectors in Suri

We seek enthusiastic and self-motivated Telecallers to join our dynamic team across diverse sectors including Offices, IT, Finance, Real Estate, and Insurance in Suri. This role is perfect for you if you are a driven individual with excellent communication skills and a passion for customer interaction.

Key Responsibilities:

• Outbound Calls: Call potential and existing customers to explain products or services, gather information, and generate leads.
• Customer Interaction: Engage with clients to understand their needs and provide suitable information about the products or services.
• Follow-up: Follow up on leads and inquiries, ensuring timely and consistent communication with clients.
• Data Management: Maintain accurate records of customer details, inquiries, feedback, and communication history in CRM software.
• Sales Pitch: Present and explain company offerings in a clear, concise, and persuasive manner to maximize conversions.
• Target Achievement: Meet or exceed daily and monthly call and conversion targets set by the company.
• Product Knowledge: Stay updated on industry trends and product details to ensure accurate information is relayed to customers.
• Collaboration: Work closely with the sales, marketing, and operations teams to streamline communication and achieve collective goals.
• Problem Solving: Address customer queries and complaints efficiently, directing unresolved issues to the appropriate departments when necessary.

Sectors:

• Offices: Handle B2B or B2C inquiries for various office products and services.
• IT: Promote software solutions, IT services, and hardware products.
• Finance: Offer information about financial products like loans, mutual funds, and investment plans.
• Real Estate: Engage with potential buyers or renters, providing details on properties and related services.
• Insurance: Guide customers through different insurance policies including health, life, and vehicle insurance.

Skills and Qualifications:

• Communication Skills: Strong verbal communication in both Hindi and English.
• Customer Service: A customer-first mindset with experience in handling clients from different sectors.
• Sales Experience: Previous experience in telesales or telecalling is preferred.
• Adaptability: Ability to handle multiple industries and tailor the approach accordingly.
• Tech-Savvy: Familiarity with CRM software, MS Office, and relevant industry-specific tools.
• Goal-oriented: Ability to meet targets and handle rejection positively.
• Educational Requirement: Minimum qualification of a high school diploma, though a graduate degree in any field is preferred.
• Location: The candidate should be based in or willing to relocate to Suri.

Working Conditions:

• Working Hours: 9:00 AM to 6:00 PM (Monday to Saturday)
• Location: Office-based, in Suri.
• Salary: Competitive with additional performance-based incentives.

Why Join Us?

• Growth Opportunities: Be part of a growing team where you can expand your skills and grow professionally.
• Training: Receive training and support to understand the nuances of each sector.
• Incentives: In addition to a fixed salary, you will have the opportunity to earn attractive incentives based on your performance.