Need Telecallers for Offices, IT, Finance, Real Estate & Insurance Sectors – Jowai

We are hiring enthusiastic and result-oriented Telecallers for multiple sectors, including offices, IT, finance, real estate, and insurance, in Jowai. If you have strong communication skills, a positive attitude, and a passion for sales and customer service, this opportunity is perfect for you. Join our dynamic team and contribute to the growth and success of businesses in these key sectors.

Key Responsibilities:

1. Outbound Calling:
   • Make daily outbound calls to potential clients and customers to inform them about products, services, or offers related to offices, IT, finance, real estate, and insurance sectors.
   • Conduct cold calling to build strong customer pipelines.
   • Generate interest in the company's offerings and set up follow-up meetings or calls as required.
2. Customer Relationship Management:
   • Handle incoming customer queries and provide timely information.
   • Build and maintain strong relationships with both existing and prospective clients.
   • Update customer information in the CRM system after every call to ensure accurate records.
3. Lead Generation:
   • Identify and qualify potential leads and update them in the database.
   • Assist the sales team by passing on interested and qualified leads.
4. Product Knowledge:
   • Stay updated with the company's products and services across various sectors to provide accurate information to customers.
   • Effectively communicate the benefits and features of the products, matching them with the customer's needs.
5. Sales Support:
   • Help achieve the company's sales goals by converting potential leads into customers.
   • Assist the sales team with follow-ups, appointments, and feedback collection from clients.
6. Reporting:
   • Prepare and submit daily/weekly call reports to the supervisor, including details of leads generated, calls made, and customer responses.
   • Provide feedback from customers and share insights to improve product or service offerings.

Skills and Qualifications:

• Education: A high school diploma or equivalent is required. A bachelor’s degree in any discipline is preferred but not mandatory.
• Experience: Prior experience in telecalling, customer service, or sales is an advantage. Freshers with good communication skills are also encouraged to apply.
• Communication Skills: Excellent verbal and written communication skills in English and local languages (knowledge of Hindi or Khasi is a plus).
• Customer-Centric Approach: Ability to empathize with customers, understand their needs, and deliver appropriate solutions.
• Tech-Savvy: Comfortable using basic computer applications such as MS Office and CRM software for data entry and tracking.
• Problem-Solving Skills: Ability to handle rejection and turn objections into opportunities.
• Time Management: Ability to manage multiple tasks efficiently and prioritize calls effectively.
• Team Player: Able to collaborate with colleagues in sales and marketing to meet team goals.

Work Schedule:

• Full-time, Monday to Saturday, 9:00 AM to 6:00 PM.
• Part-time positions are also available for candidates looking for flexible working hours.

Salary:

• Competitive salary with performance-based incentives.
• Additional benefits may include health insurance, paid leave, and professional development opportunities.

Location:

• Jowai, Meghalaya.

How to Apply:

Click on the "Apply Now" button and fill in your details, including your resume and a cover letter. Once submitted, our team will review your application, and shortlisted candidates will be contacted for further interviews.