Remote UX Researcher – $120,562/Year

Introduction: Empowering Design Through Empathy

Imagine a career where your curiosity about human behavior meets a deep commitment to creating products that truly matter. That’s the heart of what we do. We're a mission-driven, remote-first organization that believes great design starts with empathy—and that inclusive, thoughtful research can shape technology for the better. We understand that exceptional user experiences emerge from deep research, honest conversations, and a clear understanding of the people behind the screens. In today’s evolving digital world, designing with empathy isn’t just a skill—it’s a necessity. We're building a world where technology is accessible, welcoming, and empowering for all. As a Remote UX Researcher, you’ll play a key role in shaping experiences that reflect the needs of real people, from all walks of life. This role invites thinkers, doers, listeners, and visionaries to contribute their voices to solutions that make a difference.

Position Overview

Key Responsibilities

Lead end-to-end research across digital platforms—web and mobile Collaborate with cross-functional teams to embed user insights into design, development, and strategy Design research plans and protocols for usability testing, surveys, interviews, and ethnographic studies Analyze qualitative and quantitative data to uncover patterns, opportunities, and pain points Advocate for diverse user needs in product meetings and stakeholder discussions Present findings through storytelling, rich visualizations, and actionable recommendations Build empathy across teams by sharing impactful user stories and observations Participate in product ideation sessions to ensure the user voice is at the forefront

Company Culture and Work Environment

An Inclusive and Supportive Workplace

We’re proud of the environment we’ve cultivated—a workplace where your voice is not only heard but celebrated. Our core values reflect a belief in transparency, kindness, and equity. We want everyone, from interns to executives, to feel like they truly belong.

Employee Story: Priya's Experience

"When I joined, I was nervous about how my cultural background and introverted nature would fit into a new environment. But from day one, I felt valued. My mentor checked in with me weekly, and I was invited to lead a user empathy workshop within my first two months. That experience gave me the confidence to grow—and I’m now mentoring others."

Collaboration and Belonging

Strong sense of community and mutual respect
Encouragement of cross-team support and partnerships
Recognition of individual contributions within team efforts
Team bonding through virtual coffee chats and global retreats

Diverse Global Team

Colleagues from multiple time zones, languages, and perspectives
Practices designed to ensure equity and inclusion in meetings and decisions
Employee resource groups for shared interests and identities

Growth Opportunities

Dedicated budgets for learning and development
Support for exploring new tools, methods, and industry trends
Regular skill-sharing sessions and mentorship programs

✅ Required Qualifications

Experience and Expertise

3+ years of UX research experience, preferably in agile product teams Proficiency in qualitative and quantitative methods: usability testing, heuristic evaluation, A/B testing, card sorting, ethnographic research Knowledge of inclusive and accessible design principles Experience with research tools such as Dovetail, Lookback, UserTesting, Optimal Workshop, or similar Strong storytelling and communication skills for sharing insights with varied audiences Ability to thrive in a remote-first environment, working across geographies and time zones Proven ability to plan, prioritize, and handle concurrent tasks efficiently to manage multiple projects simultaneously

Tools and Technologies

Platforms and Applications

Zoom, Miro, Figma, Notion: Collaboration and brainstorming
Dovetail, Hotjar, Maze: Research tracking and analysis
Slack, Trello: Communication and project organization
Airtable, Typeform: Data collection and user feedback
Google Workspace: Reports, scheduling, documentation

Benefits of Joining Our Team

Perks and Professional Support

Fully remote setup: Work from anywhere you feel most productive Flexible scheduling: Prioritize your wellness and family time Focus on well-being: Mental health days, wellness stipends, and company-wide rest periods Learning opportunities: Conference sponsorship, training programs, and certification reimbursements Team recognition: Monthly shoutouts, team rewards, and performance acknowledgments ❤️ Equity and transparency: Routine compensation reviews and fair pay evaluations Home office support: Allowances for equipment and ergonomic setups

Hiring Process Overview

Steps to Join Our Team

Step 1: Application Review – We review every application with a focus on value alignment and potential. Step 2: Virtual Introduction – A friendly chat with a recruiter to learn more about each other. Step 3: Research Task – Complete a real-world research challenge. Step 4: Team Interview – Meet your future colleagues and present your thought process. Step 5: Final Chat – Discuss your vision and contribution with leadership. Our process is designed to be transparent, supportive, and inclusive. We provide accommodations for all applicants to ensure a positive experience.

Commitment to Equal Opportunity

Equity in Hiring

Equal opportunity employer welcoming applicants of all backgrounds
Support for candidates with disabilities throughout the application process
Commitment to inclusive hiring practices at every stage
Value is placed on potential, passion, and perspective alongside experience
Actively seeking voices from underrepresented communities

Final Thoughts and Call to Action

We believe that diverse teams create better experiences. If you’re looking for a workplace that values empathy, listens deeply, and designs responsibly, you belong here. Every voice, every insight, and every perspective brings us one step closer to creating more thoughtful digital spaces.

Remote UX Researcher