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Virtual HR Performance Specialist
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Virtual HR Performance Specialist

📍 Anywhere 🏷️ Work From Home 💰 $112,000 / year

Virtual HR Performance Specialist

Let’s Talk About Why This Role Matters

Picture this: you’re part of a team that actually cares about people, not just numbers. We’re talking about making sure every single team member feels valued, supported, and on track to hit their personal and professional goals. As our Virtual HR Performance Specialist, your work will shape how people grow, perform, and thrive—even when we’re all working miles apart. You won’t just tick boxes on a performance review form. You’ll be listening, spotting opportunities, and helping people overcome roadblocks. You’ll be the go-to person when someone asks, "How do I get better at what I do?" or "How can I move up?" And honestly, that’s a pretty great place to be.

What You’ll Be Getting Into

Here’s the thing—remote work has changed the way we connect. People don’t bump into each other in hallways anymore, right? But performance conversations, career growth, and feedback still matter (maybe even more). Your day here will be a mix of structured planning and real human connection. Sometimes you’ll be deep into data—spotting patterns, tracking progress, finding gaps. Other times, you’ll be chatting with someone about why they’re feeling stuck and helping them map out their next steps. You’ll keep things clear, human, and actionable.

A Day in Your (Virtual) Shoes

Let’s walk through it:
  • You start your morning with a quick check of the performance dashboard. Spot a team that’s been smashing their goals? You shoot them a quick message: "Nice work, keep the momentum going!"
  • Midday, you hop on a call with a team lead who’s unsure how to give constructive feedback without sounding harsh. You role-play together until they’re confident.
  • In the afternoon, you’re reviewing quarterly progress. You notice a few folks falling behind. You don’t just flag it—you set up one-on-one sessions to figure out what’s really going on.
  • End of the day? You join our virtual coffee break just to chat and keep the connections strong. Because performance isn’t just about KPIs—it’s about the people behind them.

The Kind of Work You’ll Own

You’ll have your hands in a lot of different things, like:
  • Setting up performance review cycles that actually make sense (and don’t feel like a dreaded chore)
  • Coaching managers so they can coach their teams
  • Helping people create development plans they’re actually excited to follow
  • Spotting trends in performance data and acting on them before they become problems
  • Finding creative ways to keep a remote team motivated and engaged

What Makes This Role Fun (and a Little Challenging)

Working remotely means you can wear your comfy socks and still make a big impact. But it also means you need to be great at reading between the lines. You can’t just "walk over" to someone’s desk to see how they’re doing. That’s where your people skills and emotional intelligence come in. You’ll notice the subtle shifts in tone, the drop in engagement, or the excitement in someone’s voice when they talk about a new idea. You’ll know when to step in, when to cheer someone on, and when to just listen.

How We’ll Work Together

We keep things real here. That means:
  • Weekly check-ins where we celebrate wins and talk openly about challenges
  • Clear, simple tools so you’re not buried in admin work
  • A culture where feedback is normal (and actually welcome)
  • Support from leaders who understand the value of great HR

Your Superpowers (a.k.a. Skills That Will Help You Shine)

Let’s be clear—we’re not expecting you to be a perfect robot who never makes mistakes. We’re looking for someone who has:
  • Experience guiding performance management in a remote or hybrid setup
  • A knack for making feedback feel helpful, not hurtful
  • Comfort with data—you don’t have to be a statistician, but you can spot trends
  • The ability to connect with all kinds of personalities
  • Great communication skills, written and verbal

Stories from Our Team

Last month, Sam from our design team told us she was struggling to meet deadlines. Instead of writing her off, our HR specialist helped her adjust her workload and set up weekly progress chats. Two weeks later, Sam was back on track and even led a brainstorming session for a major campaign. Or take Chris, a project lead who’d never given formal feedback before. After a few coaching sessions, he nailed his first round of reviews. His team felt heard, motivated, and ready for the next big project. These aren’t just nice stories—they’re the result of someone doing this job really, really well.

The Tools You’ll Use

We’re all about keeping things simple and smart. You’ll be working with:
  • Performance tracking software that actually works for humans (not just for reports)
  • Video calls and chat tools that make remote connection easy
  • Templates and resources to guide coaching conversations
  • Surveys to get honest feedback from the team

How You’ll Grow Here

This isn’t a "keep the lights on" role. It’s a "make things better" role. Over time, you’ll:
  • Shape how we do performance management company-wide
  • Build stronger relationships across teams
  • Try out new ideas for keeping a remote workforce motivated
  • Become the trusted voice people turn to when they need help moving forward

What Success Looks Like

You’ll know you’re doing well when:
  • Managers feel confident giving feedback
  • Team members are clear on their goals and making progress
  • Performance dips are spotted and solved quickly
  • People feel supported, even from miles away

The Pay and Perks

You’ll earn $112,000 annually for doing work that truly matters. On top of that, you’ll get:
  • Flexible hours so you can work when you’re most productive
  • Paid time off because rest matters
  • Access to learning resources so you can keep growing
  • A team that’s fun, driven, and ready to welcome you in

Why This Role Is Worth It

Remote work can be amazing—more freedom, no commute, more control over your day. But it only works when people feel connected, supported, and clear on where they’re headed. That’s what you’ll bring to the table. You’ll be the bridge between people and performance, helping both grow stronger. You’ll have the freedom to try new things, the support to make them happen, and the satisfaction of seeing your work make a real difference.

Ready to Step Up?

If you’re someone who loves helping people grow, enjoys solving problems, and can balance empathy with action, this is your chance to make an impact. You’ll be joining a team that values what you bring and gives you space to shine. So, are you ready to jump in, help people hit the ground running, and make remote work even better? We can’t wait to see what you’ll do.
Global Applicants Welcome: Candidates from the United States, Canada, United Kingdom, European Union, Australia, India and other eligible regions worldwide are encouraged to apply.

Frequently Asked Questions

In this role, you’ll spend your time balancing people conversations with performance insights. Some days involve reviewing progress data and identifying trends, while others are focused on coaching managers, supporting employees, or helping individuals overcome work challenges. It’s a mix of analysis and real human interaction.
While it’s not always mandatory, having experience in a remote or hybrid setup can make a big difference. This role relies heavily on understanding virtual communication, spotting subtle shifts in engagement, and building connections without face-to-face interaction.
You’ll typically work with performance-tracking platforms, communication tools such as video calls and chat systems, and feedback or survey tools. These help you monitor progress, stay connected with teams, and guide performance discussions effectively.
Success in this position is usually reflected in how well teams perform and grow over time. When managers feel confident giving feedback, employees stay on track with their goals, and performance issues are resolved early, it’s a clear sign that this role is making an impact.
One of the main challenges is understanding people without physical interaction. You’ll need to read between the lines during conversations, notice changes in tone or engagement, and act proactively. Balancing empathy with action is key to handling these situations effectively.
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