Remote Website Tester (UX Feedback)

Description

Remote Website Tester (UX Feedback)

Make Confusion Disappear—One User Journey at a Time

Have you ever used a site and thought, "Who designed this?" Now flip that: imagine being the one who turns awkward click paths into seamless experiences. As a Remote Website Tester focused on UX feedback, you’ll be the empathetic eye behind each interaction. Your observations won’t just land in spreadsheets—they’ll shape how thousands navigate, discover, and delight in products across industries.

What You’ll Help Create

Great design isn't about flash—it's about flow. Your contributions will transform frustrating user journeys into intuitive pathways. Through real-time testing, heatmap analysis, and micro-interaction feedback, you’ll help elevate usability from acceptable to exceptional.

How You’ll Drive Real Results

  • Conduct structured UX tests on live sites, staging environments, and prototypes—your perspective will guide redesigns and A/B tests.
  • Share screen recordings and annotated walkthroughs, offering feedback that makes stakeholders say, "Why didn’t we see that before?"
  • Participate in weekly UX syncs with designers and front-end developers to address usability bottlenecks.
  • Analyze site behavior using tools such as Hotjar, FullStory, and Google Optimize.
  • Collaborate with product owners to refine feature flows, from onboarding to checkout.
  • Interview real users and compile UX reports that serve as blueprints for conversion improvements.

What Sets You Apart

Insight Over Noise

You understand that not all feedback is created equal. You distinguish between "meh" annoyances and friction that breaks the journey. Your observations prioritize impact, not nitpicks.

A Bias for Action

We're not waiting months to iterate. We move quickly, but you’ll always have space to focus intensely. You manage to deliver thoughtful insights without slowing momentum—bringing focus and efficiency together in each review.

You Translate Frustration Into Fixes

Whether it’s a buried call-to-action or a confusing modal, you don’t just flag the issue—you suggest clarity-driven solutions. You simplify complex user behaviors into actionable next steps.

Tools in Your Feedback Toolkit

You’ll work across a remote collaboration stack designed for agility:

  • Notion for documentation and UX research.
  • Zoom and Slack for syncs and async alignment.
  • Figma for component-level feedback.
  • Loom for walkthrough recordings.
  • Jira for ticketing UX enhancements.
  • Maze and PlaybookUX for rapid testing cycles.

Your reports will be the backbone of weekly UX reviews and feature retrospectives.

The Environment You’ll Thrive In

This is a fully remote opportunity, but you’ll never feel disconnected. You’ll collaborate across product, design, support, and engineering to create solutions that users don't just use—they enjoy. While distributed across time zones, our culture thrives on shared intent and real-time wins.

We value constructive tension: push designs to be better, not just done. You’ll be part of a UX-first culture where user empathy isn't just a principle—it's a priority.

Experience That Will Help You Succeed

  • Experience conducting remote usability tests and analyzing session replays
  • A portfolio of UX feedback reports or annotated design flows
  • Understanding of accessibility best practices (WCAG)
  • Familiarity with mobile-first testing and cross-browser debugging
  • Strong synthesis skills: you distill dozens of user insights into a clear action plan
  • Emotional intelligence: you know how to share constructive feedback with tact and clarity

Whether you’re coming from a QA background with UX passion or you’ve already been embedded in product teams—your path here matters less than your perspective.

What You’ll Earn

For your insights and dedication, you'll receive an annual salary of $91,942, along with the freedom to work from anywhere. This role isn't a stepping stone—it's a launchpad.

Let’s Build Something Purposeful Together

If you've ever navigated a site and instinctively known how to make it better, we should talk. This role is about more than testing—it's about caring enough to speak up and skilled enough to help build better.

If you're ready to influence UX decisions that ripple across entire platforms, we're prepared to meet you.