Remote UX Researcher Jobs in Canada

Introduction to the Opportunity

Are you passionate about human-centered design and driven by curiosity about user behavior? Join our team as a Remote UX Researcher and help shape digital experiences that feel intuitive, inclusive, and engaging. In this fully remote role, you’ll bring clarity to design decisions by exploring user motivations, interactions, frustrations, and expectations through both observational and data-driven research. Based in Canada, you’ll collaborate with product designers, engineers, and strategists to ensure that every digital interaction is grounded in real human need.

Key Responsibilities

Conducting Comprehensive User Research

• Plan and execute usability studies, in-depth interviews, surveys, and field studies to extract actionable insights.
• Champion empathy by uncovering user journeys, motivations, and friction points.
• Collaborate with stakeholders to define research goals aligned with product roadmaps.

Analyzing and Presenting Insights

• Synthesize research findings into compelling narratives that guide product strategy.
• Deliver presentations, reports, and visual artifacts that make insights accessible to diverse audiences.
• Maintain a repository of user insights to ensure continuity across projects.

Enhancing the User Experience

• Partner with UX/UI designers to ideate and refine user-centric features.
• Participate in design critiques and support iterative prototyping with research-backed feedback.
• Continuously evaluate product usability through remote testing platforms.

Supporting Product Innovation

• Identify emerging user trends that can unlock innovation.
• Provide early-stage validation for new ideas and prototypes.
• Contribute to shaping the product vision through data-informed perspectives.

Work Environment and Culture

As a fully remote UX Researcher, you’ll be part of a distributed yet closely connected team that values transparency, collaboration, and creativity. Our asynchronous workflows allow you to contribute meaningfully while maintaining flexibility in your workday. We embrace inclusion and celebrate diverse thinking, encouraging open dialogue and continual learning. Whether you’re designing research protocols or interpreting behavioral data, your voice will influence decisions at every level.

Tools and Technologies You’ll Use

• Research Platforms: UserTesting, Optimal Workshop, dscout
• Data Analysis: Excel, SPSS, Google Sheets
• Collaboration Tools: Miro, Figma, Notion, Slack
• Remote Communication: Zoom, Loom, Google Meet

Proficiency in using digital collaboration platforms is essential, as this role depends heavily on clear documentation and cross-functional communication across time zones.

Required Qualifications

Core Experience and Skills

• Minimum of 3 years in user experience research or a closely related field.
• Proven ability to design, execute, and synthesize user research independently.
• Strong understanding of research methodologies, including ethnographic and usability research.

Educational Background

• Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, Cognitive Science, Sociology, or a similar discipline.
• Training or certification in UX, behavioral research, or interaction design is a plus.

Communication and Collaboration

• Strong ability to communicate clearly and persuasively across different stakeholder levels.
• Capable of articulating user needs and research insights in a way that shapes product decisions.
• A proactive listener who values diverse opinions and adapts quickly to shifting priorities.

Career Growth and Development

In this role, you’ll gain exposure to diverse product teams and participate in cross-functional initiatives that expand your perspective. We offer structured mentorship, support for industry conferences, and opportunities to lead research strategy for new product lines. You’ll be encouraged to experiment, grow your leadership potential, and explore specialized areas such as accessibility, inclusive design, or behavioral science.

Compensation and Benefits

This position offers an annual salary of $118,562 and a comprehensive benefits package that includes:

• Remote work flexibility with a home office stipend
• Health, dental, and vision insurance
• Paid time off and wellness days
• Professional development allowance
• Inclusive and supportive work culture

We understand that excellent research starts with well-supported researchers. Our benefits are designed to promote balance, well-being, and continuous learning.

Make an Impact With Us

As a UX Researcher, your work will influence products used by thousands—possibly millions—of people. Your insights won’t just improve usability; they’ll shape how users feel, act, and connect. If you're ready to apply human insight to digital problem-solving and help teams make meaningful, research-driven decisions, we want to hear from you.

Ready to Apply?

If you’re energized by discovery, guided by empathy, and motivated by impact, this is your chance to make a difference. Take on a position where your knowledge directly influences digital experiences at scale—apply now and let your research skills empower innovation from anywhere in Canada.