Remote QA Documentation Analyst

Join a Team Where Quality Meets Compassion

Step into a pivotal role as a Remote QA Documentation Analyst and bring structure, clarity, and accuracy to a fast-moving quality assurance ecosystem. With a competitive annual salary of $59,398, this opportunity allows you to work from anywhere while contributing to the success of an inclusive workplace that values every voice. If you’re passionate about clear communication, meticulous documentation, and supporting cross-functional teams, this role empowers you to thrive within a diverse team environment built on trust and shared accountability.

Role Overview and Daily Impact

As a QA Documentation Analyst, your work will ensure that quality processes are understood, adopted, and continuously improved. You’ll play an essential part in capturing test procedures, release notes, compliance standards, and system documentation. Completing each task enhances transparency, fosters operational excellence, and supports audit readiness.

Primary Responsibilities

Core Duties

• Create, update, and maintain QA process documentation, user guides, and compliance records.
• Collaborate with remote QA engineers and developers to gather technical input.
• Translate complex testing frameworks into accessible documentation.
• Support version control for test plans and regression testing procedures.
• Conduct documentation reviews to ensure accuracy and consistency.
• Track documentation updates aligned with each release cycle.
• Contribute to the development of SOPs (Standard Operating Procedures).

Collaborating in a Fully Remote, Inclusive Workplace

We believe meaningful collaboration flourishes when people feel respected, valued, and included. As part of a remote-first quality assurance team, you'll join regular knowledge-sharing sessions, contribute to peer documentation audits, and attend virtual retrospectives where feedback leads to growth. Our team celebrates diverse backgrounds, listens actively, and champions empathy in all communication—whether it’s a Jira ticket, a Slack conversation, or a team huddle.

How We Support You

Benefits of Our Culture

• Flexible work hours tailored to your time zone.
• Transparent communication practices and documentation libraries.
• Peer-to-peer mentorship focused on skill-building and clarity.
• Safe spaces to share feedback and process improvements.

Tools and Technologies You’ll Use

Your toolkit will include the industry’s most trusted documentation and testing platforms. You’ll document automation and manual testing processes using collaborative tools that enable efficiency and precision.

Core Tools and Platforms

Documentation & QA Stack

• Confluence and Notion for structured documentation.
• Jira and TestRail for QA lifecycle visibility.
• Git for change tracking and document versioning.
• MS Word, Markdown, and PDF standards for formatting.
• Slack and Zoom for remote communication.

Qualifications and Skills We’re Looking For

We value experience and capability equally. Whether you’ve worked in traditional QA teams or helped document complex systems as a technical writer, your insight matters. What matters most is your commitment to clarity, quality, and continuous learning.

What You'll Bring

Core Competencies

• Strong proficiency in written English and technical editing.
• Familiarity with the software testing lifecycle and remote QA collaboration.
• Proven experience creating technical documentation.
• Comfortable working independently in a distributed team.
• High attention to detail and a proactive attitude.

Preferred but Not Required

Additional Assets

• Experience in agile or DevOps environments.
• Knowledge of accessibility documentation standards.
• Exposure to data validation or QA automation tools.

Growth and Career Advancement

This opportunity is well-suited to individuals who view documentation not as a static deliverable but as a living asset. You’ll gain direct insight into QA processes and agile methodologies, positioning yourself for future roles in QA leadership, product analysis, or technical operations. Team members who’ve started as documentation analysts have grown into quality strategists and remote workflow architects.

Why You’ll Love Working Here

We’re proud to foster an equitable culture where every person—regardless of gender, race, identity, or ability—can contribute meaningfully and advance without bias. We’ve supported career transitions for professionals returning from parental leave, offered flexibility for caregivers balancing home and work, and provided mentorship for new hires learning the ropes of remote quality assurance.

We actively uphold our values as an inclusive and fair employer is more than policy—it’s the foundation of how we lead, listen, and grow together.

Ready to Make an Impact?

If you're excited to shape how quality is communicated across remote teams and believe that good documentation drives great software, we’d love to hear from you. Bring your ideas, your dedication to clarity, and your desire to work in a place where everyone belongs.

Apply now to be part of a supportive, forward-thinking QA team that values your voice and respects your time.