Description
Remote Firmware Tester
Shape the Future of Embedded Systems—From Anywhere
Does your curiosity drive you to uncover hidden glitches before anyone else spots them? Imagine your firmware expertise powering next-generation devices in thousands of homes. In this remote firmware testing opportunity, your keen eye for detail and tenacity for problem-solving will raise the bar for reliability in embedded technology.
We're seeking someone who excels at translating user needs into seamless digital experiences. Your feedback isn’t just a checkbox—it guides design, engineering, and support teams in delivering products that consistently exceed user expectations. If you find satisfaction in knowing your contributions make devices more robust, intuitive, and secure, you’ll feel right at home here.
What You’ll Do—Outcomes, Not Just Tasks
- Detect the Undetectable: You’ll delve into embedded firmware systems, simulating real-world usage and edge-case scenarios that reveal elusive bugs. Your knack for breaking things, then documenting those breakages with clarity, helps developers prevent issues before they reach customers.
- Build Trust Through Rigorous Testing: You’ll work with hardware-in-the-loop setups and virtual environments, ensuring firmware updates roll out smoothly and never leave users stranded by a glitchy device.
- Partner Across Disciplines: Your expertise bridges the gap between product visionaries, software engineers, and support teams. Explaining complex test results in a way that everyone—from designers to non-technical stakeholders—can act on comes naturally to you.
- Champion Automation and Scalability: Instead of manually repeating old test cases, you’ll introduce and refine automation scripts, using Python and CI/CD tools to scale quality efforts across multiple product lines.
- Shape Workflows That Empower: You’ll contribute feedback not just about the firmware itself, but about our test processes and tools. When you see a chance to reduce friction or boost efficiency, your suggestions are heard—and often implemented.
Your Impact—Real Users, Real Products
- Reliability Users Feel: When someone updates their smart thermostat or fitness tracker, your behind-the-scenes diligence ensures it just works—no drama.
- Security Without Compromise: Your validation of firmware patches prevents vulnerabilities from slipping through, giving our users peace of mind.
- User Experience, Elevated: By catching issues early, you help shape products that don’t frustrate but delight. Your test scenarios reflect how real people use devices, not just lab conditions.
- Continuous Delivery Confidence: Product managers and engineers rely on your green light to launch new features. Your thorough sign-off makes rapid iteration possible, without sacrificing stability.
How You’ll Collaborate
- Remote-First, Connected Always: You'll work from wherever you’re most productive, joining daily standups and deep-dive sessions via Zoom and Slack. Clear documentation, async updates, and focus time are respected in our workflow.
- Unified Problem Solving: You’ll pair with hardware engineers to set up test benches, QA leads to align on test coverage, and customer support when a tricky issue needs a real-time diagnosis.
- Transparent Feedback Loops: Your bug reports and test summaries inform sprint retrospectives, helping drive continuous improvement across teams.
Tools & Technologies—Your Everyday Toolkit
- Firmware Testing Environments: Work with emulators, simulators, and actual device hardware.
- Automation Frameworks: Utilize Python or Bash for scripting automated tests, Jenkins or GitHub Actions for CI/CD, and Jira for ticket management.
- Collaboration Stack: Share findings and insights in Confluence, track issues in Jira, and communicate via Slack or Zoom.
- Version Control: All firmware and test scripts are managed through Git.
What Sets You Apart
- Analytical Problem-Solving: You don’t just follow a checklist—you create new ones when the situation demands. Your intuition spots odd behaviors that others might overlook.
- Clear Communicator: You simplify complex technical issues for anyone, whether sharing a test result with a developer or explaining the impact of a firmware change to customer success teams.
- Empathy for End Users: Every test case you design starts with, “What would a user do next?” Your insights keep the user’s journey at the center of every release.
- Lifelong Learner: Firmware evolves fast, and so do you. You keep an eye on emerging tools and best practices, always looking to strengthen our approach.
- Collaborative Spirit: You partner with design, engineering, and support to build unified solutions, ensuring the end result meets everyone’s expectations.
Qualifications—Experience That Matters
- Solid experience testing embedded firmware, especially for consumer electronics, IoT, or medical devices.
- Comfort with Python or similar scripting languages for test automation.
- Familiarity with Git, CI/CD pipelines, and test management tools.
- Understanding of electronics fundamentals, digital protocols (I2C, SPI, UART), and device troubleshooting.
- Experience creating detailed test plans, writing bug reports, and validating issue resolutions.
- Bonus: exposure to remote collaboration tools and agile methodologies.
Work Environment—How You’ll Thrive
- Autonomy with Accountability: You own your workflow and schedule. As long as deliverables are met and team updates are clear, we trust you to manage your day effectively.
- Space to Focus: We move quickly, but you’ll always have space to dive deep, whether you’re writing a new automation script or troubleshooting a hardware anomaly.
- Global Team Energy: You’ll collaborate with teammates across time zones, learning from diverse perspectives and sharing in our collective wins.
Compensation
You’ll earn an annual salary of $98,889—reflecting both your technical mastery and the impact you’ll make on products used by people around the world.
Ready to Make Your Mark?
If you’re excited by the idea of seeing your work make a difference in real devices and real lives, we’re ready to hear from you. Let’s build resilient, intuitive products—together.