Remote Electronics Product Specialist

Shape the Future of Consumer Electronics—From Anywhere

What if your knack for electronics could directly influence how people experience their homes, workplaces, or creative studios? As our next Remote Electronics Product Specialist, you'll do more than troubleshoot or analyze specs—you’ll guide product innovation that reaches thousands. This role isn’t about ticking boxes. It's about creating seamless, intuitive experiences that make complex tech feel effortless. If you’re ready to turn insight into action and specs into real-world satisfaction, this is where your next chapter begins.

What You’ll Drive

Feature Insights with User Impact

You’ll study how customers interact with our products—from multi-channel audio systems to innovative lighting solutions—and translate those behaviors into actionable insights. Whether it's through surveys, user forums, or testing feedback, your work will shape how our next generation of devices function, feel, and integrate with daily life.

Product Improvement That Scales

Your technical acumen will steer lifecycle decisions, from initial product assessments to post-launch optimizations. You’ll pinpoint where performance exceeds expectations—and where upgrades will make all the difference. Your contributions won’t sit in a document; they’ll show up in real product enhancements that boost satisfaction across a user base spanning 20,000+ active customers.

Collaborations with Real Outcomes

You’ll partner with engineering teams to tweak firmware, fine-tune audio tuning parameters, or eliminate signal loss issues—all without needing to leave your desk. But this isn't siloed work. You'll work closely with customer support, UX, and marketing to deliver solutions that are not only functional but also exceptional.

What Success Looks Like

Clarity Through Communication

You’ll simplify complex ideas—whether it’s over Zoom with the engineering team or a Slack message explaining product issues to support reps. Your ability to break down specs into relatable language is part of what makes you indispensable.

Accuracy and Speed in Decision Making

We move quickly, but you’ll always have space to focus intensely. You’ll evaluate testing reports, customer complaints, and return data to determine the next most valuable course of action, always balancing urgency with thoughtfulness.

Ownership with Flexibility

You’ll manage multiple product touchpoints at once, adjusting as priorities shift. Roadmap alignment isn’t a meeting—it’s your compass. You know how to move things forward while keeping everyone aligned and engaged.

Tools You’ll Use Daily

• Remote Collaboration Tools: Slack, Zoom, Notion
• Product & Issue Tracking: Jira, Confluence
• Testing Platforms: BenchVue, LabVIEW, internal simulators
• Data Analysis: Excel, Google Sheets, Light Tableau usage
• Feedback Aggregation: SurveyMonkey, Typeform, internal dashboards

Your Experience Matters—But So Does Your Perspective

• You’ve worked with hardware or electronics-focused products in a support, product, or QA role
• You understand how firmware updates, component sourcing, and real-world testing impact the user journey
• You’ve participated in roadmap prioritization and user-centric product reviews
• You bring strong troubleshooting instincts—and a desire to get to the root of what matters most to customers

Our Remote Culture

Remote-First, Always Human

We're built for distributed teamwork. Our daily standups are virtual, but our energy is real. You’ll never feel isolated. Expect weekly product huddles, asynchronous feedback loops, and time-zone-flexible one-on-ones. We maintain sharp, supportive, and purposeful communication.

Time to Focus, Space to Recharge

You’ll have flexible hours that allow you to stay engaged without burning out. We believe deep work needs deep respect, and your calendar will reflect that. No meeting overload here.

Learning Never Pauses

From cross-training in agile workflows to certification opportunities in electronics testing, your growth is never left to chance. You’ll have access to mentorship, documentation, and a team that loves sharing what works (and what doesn’t).

Compensation & Benefits

• Annual Salary: $85,160, fully remote
• Comprehensive health benefits package
• Home-office stipend and setup support
• Learning budget for certifications or tech workshops
• Flexible PTO, remote retreats, and quarterly performance bonuses

Let’s Build the Future of Electronics—Together

If you’re excited to make a real impact with every insight and ready to bring clarity where others see complexity, we’d love to meet you. Let’s build something purposeful together—apply today.