Remote eCommerce UX Designer

Introduction: Designing Human-Centered Digital Experiences

Are you passionate about designing intuitive, beautiful online shopping experiences that put people first? We are seeking a Remote eCommerce UX Designer who excels in uniting design thinking, digital tools, and empathy. This fully remote opportunity enables you to collaborate with a mission-driven, inclusive team while shaping the way users interact with digital commerce across various devices. With a strong focus on inclusive design and accessibility, you will help us craft experiences that are not only functional but emotionally engaging, regardless of device or ability.

About the Role

In this role, you’ll be responsible for leading UX strategy and user research, developing wireframes and prototypes, and closely collaborating with UI designers, product managers, and developers. You’ll dig into real user behaviors, map out journeys, and advocate for seamless interfaces tailored for conversion and ease. This is more than a design job—it’s a chance to create equitable user experiences in a company that values voice, growth, and belonging.

Key Responsibilities

User Research and Strategy

• Lead and conduct user research, interviews, and usability studies to inform design decisions.
• Use qualitative and quantitative data to iterate and improve design solutions.

UX Design and Collaboration

• Create wireframes, user flows, and prototypes based on research findings and product objectives.
• Collaborate with interdisciplinary teams to transform strategic objectives into user-centered solutions.
• Design for mobile-first while keeping responsiveness and adaptive behaviors in mind.

Accessibility and Advocacy

• Conduct heuristic evaluations and accessibility audits to ensure experiences are inclusive.
• Advocate for the user at every stage of the development process.

What Success Looks Like

Success in this role means enabling eCommerce experiences that are not only efficient and elegant but also inclusive, equitable, and genuinely helpful. You’ll have real ownership of your work, impacting thousands of users while helping the company grow sustainably.

Working Environment

You’ll join a distributed team of talented professionals who are committed to open communication, thoughtful collaboration, and continuous learning. As a remote-first company, we ensure you’re equipped with all the tools and support you need to thrive. You’ll work flexible hours that suit your productivity rhythms while participating in regular team syncs, design critiques, and project kickoffs via video and collaboration platforms.

Tools and Technologies

• Figma and FigJam for design and prototyping
• Notion and Confluence for documentation and planning
• Maze, Hotjar, or similar for user testing and behavioral insights
• Jira or Trello for task management and sprint tracking
• Slack and Zoom for daily communication
• Accessibility evaluation tools like Axe or WAVE

Qualifications

• 3+ years of UX design experience in eCommerce or similar digital product environments
• Strong portfolio showcasing human-centered design and intuitive user flows
• Experience in conducting and synthesizing user research
• Knowledge of UX heuristics, responsive design, and accessibility established methodologies
• Hands-on experience using platforms like Figma and Adobe XD
• Clear communication skills and a collaborative mindset
• Empathy-driven approach with a passion for problem-solving and creativity

Our Culture and Values

We believe in creating a workplace where all voices are valued and every individual can thrive. Our inclusive workplace celebrates diverse teams and perspectives. From employee-led resource groups to mentorship opportunities, we empower people to be their authentic selves. Our commitment to equity extends beyond our internal culture into the very products and services we design.

Employee Reflections

One of our team members shared, “I feel heard and respected here. I’ve never worked in a place that’s more genuinely committed to inclusion, and I’ve grown more as a designer because of it.”

Growth Opportunities

You’ll have the chance to shape the UX strategy for a growing platform while expanding your own skill set through ongoing training, access to conferences, and support for personal development. Our environment nurtures curiosity and fosters many chances for mentorship, cross-training, and innovation sprints.

Salary and Benefits

• Annual salary: $106,224
• Fully remote work from anywhere
• Health, dental, and vision coverage
• Paid parental leave and flexible PTO
• Wellness stipends and mental health days
• Company retreats and remote team events

Join Our Mission

If you’re driven by the idea of creating delightful, accessible, and impactful eCommerce experiences, this role is for you. Here, your creativity will fuel purpose-driven design, your voice will influence product evolution, and your work will leave a lasting mark on users across the globe. We’re an equal opportunity employer and proudly support diverse teams.

Apply Now and Shape the Future of Inclusive Design

Let your next role blend innovation, empathy, and digital excellence. We’re excited to learn more about you.