Remote Content Moderator (Entry Level)

Description

Remote Content Moderator (Entry Level)

Join a Mission to Make Online Spaces Safer

What drives your curiosity: catching subtle cues in a fast-flowing feed or helping build an internet where everyone feels safe? This entry-level remote content moderation role is designed for individuals who view online communities not just as digital spaces but as ecosystems that require thoughtful stewardship. With every review, your judgment will help shape an inclusive experience for users worldwide—and you’ll see firsthand how your work creates ripple effects that matter.

Your Core Purpose

Imagine being the person who transforms a potential conflict into a positive user story and ensures community guidelines are upheld not just by policy but also by empathy. Every flagged post you evaluate is an opportunity to promote respectful dialogue and maintain the integrity of our platform. If you’ve ever wondered how the right call at the right time can preserve someone’s sense of belonging, you’ll find deep meaning here.

Key Responsibilities That Drive Impact

  • Review user-generated content across forums, video uploads, and live chats with an eye for nuance and context—not just compliance.
  • Use moderation tools to remove harmful or inappropriate material while preserving user freedom swiftly.
  • Provide thoughtful feedback that helps users understand community standards, ensuring everyone feels welcome.
  • Collaborate with trust & safety, engineering, and support to evolve moderation workflows and ensure seamless issue escalation.
  • Identify trends in policy violations and recommend adjustments that enhance long-term community health.
  • Maintain accurate records, documenting decisions in a manner that informs future training and policy updates.
  • Participate in regular remote check-ins—your voice will be heard as part of a global team.

Tools and Technology That Empower You

You’ll utilize industry-leading moderation dashboards, AI flagging systems, and collaboration platforms like Slack and Notion to stay in sync with your peers. Real-time chat, video calls, and an evolving knowledge base keep you equipped with the answers and support you need. We trust you to balance speed with accuracy—and we’re always working to improve the technology at your fingertips.

Work Environment: Where Focus Meets Flexibility

We move quickly, but you’ll always have space to focus intensely and ask the right questions. Our remote environment encourages both independence and teamwork. Whether you’re heads-down on a review session or jumping into a Slack huddle to discuss tricky scenarios, you’ll feel empowered to do your best work without micromanagement. Flexible scheduling allows you to tailor your day to match your most productive rhythms.

What Sets You Apart

You’re the kind of person who notices details others miss. You communicate complex ideas clearly—whether that’s in a chat thread or a video call. Staying calm under pressure is your default, not your exception. You’re driven by the opportunity to shape how people interact online and know that fairness, transparency, and empathy make a difference. If you thrive in environments where every decision counts and feedback fuels your growth, you’ll love what’s possible here.

Essential Qualifications and Skills

  • Genuine curiosity for online culture and digital communities.
  • Sharp judgment and a calm, balanced approach to sensitive topics.
  • Ability to simplify complex scenarios—explaining your decisions in ways anyone can understand.
  • Quick to learn new platforms, dashboards, and workflows.
  • Reliable, self-directed, and comfortable working remotely.
  • Previous experience in moderation, customer support, or community management is a plus but not required—what matters is your mindset.

Growth and Support

From day one, you’ll have access to training resources, mentorship sessions, and an open line to peers who’ve been there before. Our leadership team believes in coaching, not policing. We champion professional growth—whether you want to deepen your expertise in content policy or branch into new roles across trust & safety or product teams.

Compensation

You’ll earn a competitive annual salary of $45,488, along with opportunities for advancement and skill-building in the digital safety space. We value your time, your perspective, and the energy you bring to the table.

The Impact You’ll Make

Every decision you make helps shape the culture of our online community and builds trust among millions of users. Your diligence ensures that digital spaces remain supportive, creative, and open to all voices. If you’re excited to influence the future of online interaction from anywhere in the world, let’s start this journey together.

Let’s Build a Safer Web—Together

If you’re motivated by the idea that one person’s attention can change someone else’s day for the better, we’re ready to meet you. Bring your focus, empathy, and drive, and let’s create something meaningful—one decision at a time.