Receptionist

Location: Chandigarh

Are you a dynamic individual with a passion for hospitality and customer service? We are currently seeking both freshers and experienced professionals to join our team as Receptionists in Chandigarh. As the first point of contact for our esteemed guests, you will play a pivotal role in ensuring their experience with us is nothing short of exceptional.

Job Description:

Responsibilities:

1. Welcoming Guests: Greet visitors with a warm smile and courteous demeanor, ensuring they feel valued and attended to from the moment they enter our premises.
2. Answering Inquiries: Handle incoming calls, emails, and in-person inquiries promptly and efficiently, providing accurate information and assistance as required.
3. Managing Appointments: Schedule appointments, meetings, and reservations accurately, coordinating with various departments to ensure seamless service delivery.
4. Administrative Support: Assist with general administrative tasks such as data entry, filing, and maintaining records to ensure smooth operations.
5. Maintaining Cleanliness: Keep the reception area tidy and organized, reflecting our commitment to maintaining a professional and welcoming environment.
6. Handling Payments: Process payments, issue receipts, and maintain records of financial transactions with precision and integrity.
7. Problem Resolution: Address guest concerns and complaints in a timely and empathetic manner, striving to resolve issues to their satisfaction while upholding company policies.
8. Assisting Staff: Provide support to other departments as needed, demonstrating flexibility and a willingness to contribute to the overall success of the organization.

Requirements:

Education: Minimum qualification of a high school diploma or equivalent. Additional certification in hospitality or customer service is advantageous but not mandatory.

Experience: While prior experience in a similar role is preferred, we welcome applications from enthusiastic freshers eager to embark on a rewarding career in hospitality.

Skills:

1. Excellent Communication: Clear verbal and written communication skills in English and Hindi (additional languages are a plus).
2. Customer Focus: A genuine desire to assist and serve guests, coupled with the ability to anticipate their needs and exceed their expectations.
3. Organizational Skills: Strong multitasking abilities with a keen eye for detail and the capacity to prioritize tasks effectively in a fast-paced environment.
4. Professionalism: Presentable appearance and professional conduct at all times, reflecting the values and standards of our organization.
5. Tech Savvy: Proficiency in basic computer applications such as MS Office (Word, Excel, Outlook) and the ability to learn new software systems quickly.
6. Problem-Solving: Resourcefulness and resilience in resolving issues and adapting to changing circumstances with a positive attitude.

Age and Gender: Applicants must be between 18 and 60 years of age, and we encourage individuals of all genders to apply.

Join Our Team:

If you are ready to embark on an exciting journey where your passion for hospitality and customer service can thrive, we invite you to apply now. Click on the "Apply Now" button below to submit your application and become a part of our dynamic team in Chandigarh.