Join Our Dynamic Team as a Hotel Manager in Kolkata

Are you passionate about hospitality and ready to take on a leadership role in one of Kolkata's premier hotels? We are seeking both fresher and experienced individuals who are dedicated to excellence and committed to providing exceptional guest experiences. As a Hotel Manager, you will play a pivotal role in overseeing the operations of our establishment, ensuring smooth functionality and guest satisfaction at all times.

Key Responsibilities:

1. Operational Oversight: Take charge of the day-to-day operations of the hotel, including front desk management, housekeeping, food and beverage services, and facility maintenance. Monitor and ensure adherence to quality standards and guest service protocols.
2. Team Leadership: Lead and motivate a diverse hotel staff, including front desk personnel, housekeepers, chefs, servers, and maintenance workers. Foster a positive work environment that promotes teamwork, professionalism, and excellence in service delivery.
3. Guest Relations: Prioritize guest satisfaction by personally engaging with guests, addressing concerns or complaints promptly and effectively, and ensuring that their needs are met to the highest standards. Implement strategies to enhance guest experience and loyalty.
4. Financial Management: Manage the hotel's budget effectively, monitoring expenses, revenue streams, and profitability. Implement cost-control measures without compromising on service quality. Analyze financial reports and make data-driven decisions to optimize business performance.
5. Sales and Marketing: Collaborate with the sales and marketing team to develop and implement strategies to attract guests and increase occupancy rates. Identify opportunities for revenue growth, such as promotions, packages, and partnerships, to maximize profitability.
6. Compliance and Safety: Ensure compliance with all relevant laws, regulations, and industry standards, including health and safety protocols. Implement procedures to maintain a safe and secure environment for guests and staff, including emergency preparedness measures.
7. Training and Development: Provide training and development opportunities for staff to enhance their skills and knowledge in hospitality operations, customer service, and professional development. Foster a culture of continuous learning and improvement.

Qualifications:

• Minimum 18 years of age, with no upper age limit (both male and female candidates are encouraged to apply).
• Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred but not required. Relevant work experience may be considered instead of formal education.
• Proven experience in hotel management or a similar role is advantageous but not mandatory. Freshers with a passion for hospitality and strong leadership potential are welcome to apply.
• Excellent communication, interpersonal, and organizational skills.
• Strong leadership abilities with a focus on teamwork and collaboration.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• Proficiency in relevant computer applications and hotel management software is a plus.

Why Join Us:

• Opportunity for career growth and advancement in the hospitality industry.
• Competitive compensation package with performance-based incentives.
• Comprehensive training and development programs to enhance your skills and expertise.
• A supportive and inclusive work environment that values diversity and celebrates success.
• Access to a range of employee benefits, including discounts on accommodation, dining, and other hotel services.

Apply Now:

If you are ready to take the next step in your career and join our team as a Hotel Manager in Kolkata, click the "Apply For Job" button below to submit your application. We look forward to welcoming you to our team and embarking on a journey of excellence together.