Remote eCommerce Content Manager

Introduction: Where Content Meets Purpose

Do you believe that compelling digital content can transform how people connect with brands? We're looking for a Remote eCommerce Content Manager who brings empathy, strategic thinking, and creativity to the forefront. This role goes beyond editing copy—it's about guiding how people experience our brand. Here, your ideas shape global narratives, your perspective contributes to an inclusive culture, and your leadership will impact millions of customers. Join a team that supports diverse stories, celebrates collaboration, and encourages authenticity at every step.

About the Role: Shaping the Voice of eCommerce

As the eCommerce Content Manager, you'll be the architect of a dynamic content strategy across our digital platforms. Whether crafting category pages or advising on product launches, you'll ensure content is engaging, accessible, and aligned with our voice. This position requires a blend of creativity, performance-driven thinking, and a passion for inclusivity. You’ll collaborate with product, design, customer success, and localization experts to deliver seamless messaging across channels.

Key Responsibilities: Where You’ll Shine

• Lead and refine our global eCommerce content strategy across multiple platforms.
• Create content that resonates with real people, reflects brand values, and drives action.
• Partner with diverse teams to develop promotional campaigns that reflect a range of perspectives
• Maintain and evolve the editorial calendar, balancing trends, seasonality, and SEO needs.
• Analyze performance metrics to optimize copy and user engagement
• Ensure consistent use of inclusive language and accessibility best practices
• Review and guide contributions from other writers, offering feedback with kindness and clarity
• Collaborate with translation teams to uphold content integrity across markets

Work Environment: Built on Belonging

We are a remote-first company that values flexibility and freedom. Whether you're based in a quiet rural setting or a buzzing metro, you’re part of a community that uplifts and supports. Team rituals include open forums, virtual check-ins, and flexible schedules that prioritize work-life balance. We're intentional about creating space for underrepresented voices, building equity into our decision-making processes, and offering support when life becomes complex.

Tools and Technologies: Supporting Your Craft

To help you focus on what you do best, you’ll use modern tools that simplify workflows:

• Shopify and WordPress for content management
• SEMrush, Ahrefs, and Google Analytics for SEO and insights
• Slack, Asana, and Trello for real-time collaboration and project tracking
• Cloud-based editors and productivity tools tailored to remote teams

Have a preferred tool that boosts your productivity? Let’s talk—we’re constantly evolving our stack to work better together.

Qualifications: Your Strengths and Experience

• 4+ years of experience in eCommerce content or digital editorial management
• Proven ability to lead content initiatives across multi-channel ecosystems
• Firm grasp of on-page SEO, user-centered content, and performance metrics
• Editorial finesse with an inclusive, approachable tone
• Experience managing freelancers or internal contributors with thoughtful feedback
• Ability to coordinate across time zones and communicate clearly in remote settings
• Familiarity with accessibility and diversity standards in digital communication
• Portfolio or samples that showcase impactful, user-focused storytelling

Stories of Growth: Real Voices From Our Team

Jorge, a former language teacher, joined us seeking a more balanced work-life. Within his first year, he contributed to significant site-wide content improvements and launched a blog series spotlighting small merchants. Supported by flexible hours and mentorship, Jorge says, "I feel seen and heard here—not just as a team member, but as a person."

Career Pathways: Where You Can Grow

This role offers a foundation for advancement into content leadership, strategy, and brand innovation roles. You'll have access to industry webinars, mentorship tracks, and the freedom to shape new content formats. We’re here to help you build a path that fits your aspirations—whether that’s deepening SEO expertise or expanding into global marketing strategy.

Compensation and Benefits: Invested in You

• Annual salary: $102,629
• Flexible working schedule and paid time off with no cap
• Monthly wellness stipend to support your mental and physical health
• Learning and development allowance
• Transparent bonus structure tied to content impact metrics
• A company culture that promotes individuality, balance, and shared success

Join Us: Your Voice Belongs Here

If you're ready to craft content that’s meaningful, inclusive, and impactful, we want to hear from you. Bring your talent and your story to a team that’s redefining what thoughtful, strategic content looks like in eCommerce.

Apply today and help build a digital space where everyone feels represented, heard, and inspired.