Remote Billing Coordinator

Introduction to the Opportunity

Are you the kind of person who enjoys working behind the scenes to make sure everything runs on time and without error? If so, we invite you to apply for the role of Remote Billing Coordinator. This is a position for someone who can strike a balance between accuracy and efficiency, while remaining focused in a flexible work-from-home environment. You’ll support internal teams and clients by keeping invoicing processes clear, correct, and on schedule.

From your remote setup, you'll take ownership of daily billing tasks and work closely with teammates in finance, customer support, and operations. You'll help resolve issues before they become problems and bring structure to our financial workflows. If you take pride in getting things right the first time and enjoy making systems better, this is your next great opportunity.

Role Overview and Daily Impact

As the Remote Billing Coordinator, you’ll be in charge of the end-to-end billing cycle. That includes sending invoices, handling questions about charges, tracking payments, and updating financial systems. Your work ensures the company gets paid for the services it provides—and that clients get the answers they need quickly and clearly.

You'll work on a consistent set of tasks, but each day may bring new challenges. You might troubleshoot a payment discrepancy, assist with reporting, or coordinate invoice approvals across departments. Your role is crucial to maintaining our smooth operations and keeping our finances organized.

Key Responsibilities

• Issue accurate invoices aligned with contracts and project timelines
• Monitor overdue accounts and communicate with clients to follow up
• Keep billing records and account details updated in the billing platforms
• Work with customer success managers to address billing questions
• Handle credits, refunds, and adjustments as needed
• Assist with the month-end closing by reconciling billing data
• Document billing workflows for process improvement and audit readiness
• Partner with the finance and operations departments to improve workflow efficiency

Working Environment and Collaboration Style

This is a fully remote role. You'll work from your own space but be in regular contact with your team through communication tools like Slack and Zoom. You’ll also use project management software to stay aligned with company priorities.

The team values proactive communication, shared accountability, and mutual respect. You’ll have flexibility in your workday, but expectations are clear and support is always available.

Technology and Tools

Software and Platforms Used

Your daily tools may include:

• QuickBooks Online, FreshBooks, or other cloud-based invoicing software
• Excel or Google Sheets for organizing and analyzing data
• CRM tools such as HubSpot or Salesforce
• Communication tools, including Slack, Zoom, and Gmail
• Asana or Trello for organizing tasks and tracking progress

Required Qualifications and Skills

We’re looking for someone who combines technical know-how with a strong work ethic. Requirements include:

• 1–3 years in billing, accounts receivable, or financial admin roles
• Experience using billing software and spreadsheet applications
• Solid understanding of invoicing best practices
• Effective written and verbal communication
• Ability to work independently, manage deadlines, and prioritize tasks
• A detail-oriented mindset with an eye for accuracy
• An associate’s or bachelor’s degree in accounting, business, or a similar field is preferred

Indicators of Success in This Role

You’ll be successful if you consistently send invoices on time, follow up with clients politely but firmly, and resolve any billing concerns without confusion. Keeping records neat and updating the team when issues arise will show you’re on top of your responsibilities.

Sound judgment, reliability, and accountability will set you apart. You’ll help avoid delays in revenue, support the client experience, and maintain a clear paper trail for reporting and audits.

Growth Opportunities and Career Development

This role opens doors to many future paths within finance and operations. With time and training, you could move into positions like:

• Accounts Receivable Manager
• Revenue Analyst
• Billing System Administrator
• Finance Project Coordinator
• Financial Operations Specialist

You’ll gain valuable experience in tools and workflows used by leading organizations, preparing you for a strong future in financial operations, whether you want to specialize or broaden your scope.

Benefits of Joining

We support remote success with competitive pay and a healthy work culture:

• $47,241 annual salary
• Fully remote work arrangement
• Paid vacation and holidays
• Access to virtual training and development
• Mental health and wellness support
• Inclusive, supportive team environment

Call to Action

If you want to contribute to a well-run finance function from the comfort of your home, we want to hear from you. Your precision and professionalism will play a crucial role in enabling our company to deliver exceptional service.

Apply today to become our next Remote Billing Coordinator—and bring order, accuracy, and reliability to everything you touch.