Remote Virtual Receptionist Jobs in Canada

Discover a Meaningful Remote Role in Canada

Step into a welcoming environment where your voice is the first warm hello people hear. As a Remote Virtual Receptionist, you will contribute meaningfully to building memorable interactions with our clients, providing professional communication and empathetic support from the comfort of your home. Our company celebrates individuality, values diversity, and supports flexible work styles that allow every team member to thrive both personally and professionally. We’re offering a competitive annual salary of $37,057 and a career built on trust, inclusion, and purpose.

This role is more than just answering calls—it’s about becoming the warm, reliable, and thoughtful presence clients count on. Whether you're guiding someone through a service process or scheduling a vital appointment, every task you handle contributes to a smooth and compassionate client experience. As part of a larger mission to humanize digital communication, your presence has an impact.

Responsibilities That Build Connections

Communicate with Clarity and Warmth

• Serve as the primary point of contact for clients, offering a respectful, transparent, and professional approach.
• Respond promptly to incoming calls, emails, and chat inquiries.
• Maintain a friendly tone and thoughtful demeanor while balancing high-volume communication.
• Use inclusive language that reflects respect for every individual.
• Anticipate the caller's needs and offer appropriate solutions or redirections.

Support Scheduling and Coordination

• Manage appointment calendars for multiple team members with accuracy and care.
• Send confirmations and reminders, and follow up with clients when necessary.
• Coordinate scheduling needs across time zones.
• Document appointments, preferences, and changes efficiently.

Manage and Maintain Information

• Use CRM software to update client files, record call summaries, and organize tasks.
• Maintain confidentiality in line with professional and legal standards.
• Communicate status updates and important messages to internal stakeholders in a timely manner.

A Culture Built on Respect and Belonging

Embrace Diversity and Inclusion

We foster a work environment that values all identities and perspectives. Our remote culture supports meaningful inclusion through team mentorship, cross-cultural training, and policies that respect diverse life experiences. Whether you’re from an urban center or a rural community, we believe everyone deserves equal access to opportunity and success.

Stay Connected While Remote

Even from afar, we remain connected through open channels, virtual town halls, regular team meetings, and social chat groups. We understand that working from home should never mean working alone. Our managers prioritize check-ins, and we schedule moments for connection, not just productivity.

Tools and Resources to Help You Thrive

Technology at Your Fingertips

• VoIP software for explicit call routing and voicemail management.
• Secure, cloud-based CRM platforms for logging interactions.
• Team collaboration tools like Microsoft Teams, Slack, and Zoom.
• Digital calendars and scheduling software tailored to virtual workflows.

Training and Support

Our onboarding program includes self-paced learning, video walk-throughs, and live mentorship. You’ll receive coaching on voice modulation, remote etiquette, software usage, and handling sensitive conversations with care. Ongoing training is offered monthly to ensure you continue to grow.

Qualifications and Experience That Matter

What You’ll Bring

• Strong verbal and written communication skills.
• Professional demeanor with a friendly, empathetic attitude.
• Skilled in organizing responsibilities and handling time-sensitive duties with care.
• Proficiency with remote tools and cloud-based platforms.
• Commitment to confidentiality and customer privacy.

Valuable Experience

• 1–2 years in administrative support, customer service, or receptionist roles.
• Remote work experience is helpful but not required.
• Experience in service-based industries, such as healthcare, finance, or education, is a plus.
• Comfort navigating cross-cultural communication and accessibility.

Traits We Appreciate

• Compassion and calm under pressure.
• Thoughtfulness in communication.
• Eagerness to learn and adapt.
• Team-oriented mindset with independent reliability.

Stories That Reflect Our Culture

A team member shared, “When I started this role, I was going through a tough time personally. But the training team showed such patience and kindness. I was never made to feel inadequate. After a few months, I was asked to speak at our team huddle about building resilience. That moment made me feel like I truly belong.”

Stories like these define our work culture—where growth is personal, and progress is shared.

Room to Grow and Thrive

Your Career Path

We believe that today’s receptionist is tomorrow’s coordinator, operations assistant, or people leader. We offer advancement programs, internal job boards, and mentorship paths that help you shape your next steps with us.

• Internal mobility opportunities are available every six months.
• Sponsored online courses and skills certifications.
• Access to leadership training and cross-functional projects.

Recognition That Matters

We understand that appreciation fuels motivation. Our monthly spotlight awards, birthday acknowledgments, and spontaneous thank-you bonuses create a culture of encouragement and gratitude.

Our Commitment to Equal Opportunity

We’re committed to fair and inclusive hiring for everyone. All qualified individuals are welcome to apply regardless of racial background, gender identity, orientation, age, ability, or background. Our hiring teams are trained in equitable interviewing practices, and accommodations are always available throughout the recruitment process. Equity isn’t a goal—it’s our foundation.

Apply Today and Bring Your Voice to Life

If you’re looking for more than just a job and want to be part of a community that values your humanity, this is your sign to apply. You’ll be joining a team that sees reception not as a task, but as a connection point that uplifts everyone it touches.

We encourage individuals of all identities and experiences to apply, particularly those who are passionate about making others feel seen and heard. Whether you’ve worked from home for years or are just beginning your remote journey, this role offers purpose, balance, and a chance to be part of something greater.

Let Your First Hello Make a Lasting Impression

Take the next step and join a team where your presence truly matters. Be the voice behind great first impressions, lasting client relationships, and a workplace built on empathy, excellence, and trust.