Remote NFL Fan Engagement Specialist

Introduction: Shape the Digital Future of Fan Experience

Step into a role where sports passion meets digital innovation. As a Remote NFL Fan Engagement Specialist, you'll be the pulse between football enthusiasts and breakthrough technology. You’ll help drive dynamic fan journeys, leverage behavioral data to elevate personalization, and support platform strategies that expand reach and foster loyalty. This is more than a support role—it's an opportunity to define how millions connect with the game, wherever they are.

Key Responsibilities: Amplify Connections, Drive Engagement

• Execute fan interaction strategies using data dashboards and engagement analytics.
• Oversee NFL's online community spaces to encourage deeper participation and enthusiasm.
• Interpret fan sentiment trends and adjust digital initiatives for improved outcomes.
• Partner with cross-functional teams to incorporate user insights into platform enhancements.
• Design personalized fan touchpoints using digital engagement tools and predictive logic.
• Deliver detailed engagement summaries and behavioral analyses each week.
• Facilitate live fan activations, interactive broadcasts, and digital campaigns.
• Address fan concerns with timeliness, understanding, and consistency in tone.

Work Culture: Where Creativity Meets Flexibility

Thrive in a remote-first structure built on autonomy, curiosity, and collaboration. We embrace an adaptive workflow that includes agile task cycles, transparent decision-making, and inclusive brainstorming. Our remote setup prioritizes balance, allowing you to bring your best self to every fan-focused project, regardless of the time zone. Innovation and flexibility are more than perks—they’re the foundation. Our culture fosters open feedback loops and encourages ownership of creative initiatives, enabling every voice to contribute meaningfully.

Tools & Platforms: Build with the Best

• Leading CRM systems like Salesforce and HubSpot to streamline audience targeting
• Unified content schedulers, including Sprout Social and Hootsuite
• Business intelligence platforms such as Tableau and Data Studio
• Multi-channel marketing suites like Braze and Iterable
• Real-time support widgets and feedback analyzers
• Cloud-based productivity ecosystems: Slack, Asana, Miro, Notion
• Interactive video and chat tools for high-touch fan communications

Required Skills & Qualifications: Built for Impact

• 2+ years of experience in digital fan relations, community growth, or engagement strategy
• Strong ability to analyze behavior data and draw actionable insights
• Proficiency with audience segmentation tools and engagement dashboards
• Exceptional writing and communication abilities in high-volume digital environments
• Background in online event coordination or virtual content delivery
• Familiarity with retention loops and loyalty mechanisms in digital fandoms
• Degree in Communications, Digital Media, Marketing, or equivalent practical expertise

Preferred Attributes: Stand Out From the Crowd

• Knowledge of NFL narratives, seasonal rhythms, and fanbase trends
• Experience delivering gamified experiences or interactive fan campaigns
• Proven track record of translating audience patterns into measurable initiatives
• Exposure to multicultural fan engagement and multilingual community support
• Ability to thrive under remote workflows with minimal supervision

Growth Opportunities: Where Your Role Can Take You

This role is a gateway to strategic advancement in fan intelligence, digital campaigns, or product marketing leadership. You’ll contribute to innovations that shape the next generation of fandom. Whether analyzing user trends or crafting scalable engagement models, your work will have a lasting impact. Learning stipends, exclusive access to digital courses, and mentoring circles will support your development every step of the way. Your ideas won’t just be heard—they’ll be implemented, tested, and scaled across digital channels.

Salary & Benefits: Designed to Support You

• Annual Salary: $52,546
• Fully remote with flexible working hours
• Health, dental, and vision insurance packages
• Monthly internet and home-office reimbursements
• Professional development allowances
• Team retreats and virtual fan events access

Join Us: Make Every Fan Moment Matter

This is your chance to transform passion into purpose. If you're driven by data, inspired by sports culture, and energized by building meaningful connections across digital channels, then we want you on our team. Together, we’ll shape the future of fan engagement—innovative, inclusive, and impactful.

Apply now and bring the NFL closer to fans, one click at a time.