Remote Monitoring & Alerting Engineer

Introduction to the Role

Are you driven by the precision of real-time systems and proactive infrastructure defense? Join us as a Remote Monitoring & Alerting Engineer and help ensure our mission-critical services remain resilient and responsive around the clock. You’ll be instrumental in designing and maintaining alert systems that prevent incidents from escalating, providing stability across large-scale, distributed environments. This is your opportunity to make an impact from anywhere in the world while working with an elite team of engineers who believe in autonomy, innovation, and excellence.

Key Responsibilities

Core Duties

• Develop, configure, and fine-tune monitoring solutions across hybrid cloud environments to ensure consistent uptime.
• Design actionable alerting strategies that minimize false positives and enhance response efficiency.
• Implement metric-based performance dashboards for service health visualization using Prometheus, Grafana, or a similar tool.

Cross-Functional Collaboration

• Collaborate with platform engineering to automate remediation workflows and reduce mean time to recovery (MTTR).
• Maintain observability standards through SLOs, SLAs, and error budget tracking.
• Lead in-depth failure investigations and follow-up evaluations to continuously refine alerting strategies.

Strategic Innovation

• Stay ahead of evolving infrastructure threats and contribute to the development of adaptive monitoring playbooks.

Work Environment & Culture

We are a fully remote-first organization with a culture built on trust, transparency, and technical curiosity. You’ll work asynchronously across time zones, backed by a team that values your input and respects deep work. Engineers are empowered to lead innovation—whether it's championing new technologies, improving DevOps visibility, or reducing noise in alert systems. We host regular knowledge-sharing sessions, celebrate problem-solving successes, and provide a space for continuous learning.

Technology Stack & Tools

Monitoring & Alerting

• Prometheus, Nagios, Datadog
• Alertmanager, PagerDuty, Opsgenie

Visualization & Observability

• Grafana, Kibana

Infrastructure & Automation

• AWS, Azure, GCP
• Ansible, Terraform, Python

Collaboration Platforms

• GitLab, Slack, Jira

Qualifications & Experience

Required Background

• 4+ years of experience in systems monitoring or infrastructure engineering
• Expertise in managing alerting systems across hybrid or multi-cloud environments
• Solid understanding of observability principles, including telemetry, metrics, logs, and traces

Preferred Skills

• Hands-on scripting experience for alert remediation (e.g., Bash, Python)
• Comfortable with container orchestration systems such as Kubernetes
• Proven ability to reduce alert fatigue and improve signal-to-noise ratios
• Excellent analytical and communication skills, with a proactive mindset

Education

An undergraduate qualification in computing, information systems, or a similar discipline is preferred but not required.

Performance Metrics & Impact

Key Performance Indicators

• Uptime Assurance: Maintaining 99.9 %+ service availability across monitored systems.
• Response Efficiency: Reducing incident response time by 30% within the first six months.
• Alert Quality: Achieving over 90% actionable alert rate via continuous tuning.
• Noise Reduction: Decreasing false alerts by a minimum of 40% through automation.

These metrics support our broader goals of operational excellence and customer trust.

Growth Opportunities

Career Pathways

• Lead monitoring strategy across departments
• Contribute to internal SRE guilds
• Drive innovation in AIOps and predictive alerting
• Participate in company-wide initiatives related to platform stability

You’ll also gain exposure to cutting-edge approaches in observability engineering and proactive system recovery, sharpening your expertise in an ever-evolving field.

Compensation & Benefits

We offer a competitive annual salary of $115,864, along with a generous remote-first benefits package that includes:

Benefits Summary

• Health, dental, and vision coverage
• Annual learning stipend
• Remote equipment budget
• Flexible work hours and paid time off
• Performance-based bonuses

We recognize and reward both consistency and innovation. Your success is our success.

Why This Role Matters

Monitoring is more than just metrics—it’s the pulse of every technical system we run. As a Remote Monitoring & Alerting Engineer, your contributions will protect customer experiences, safeguard uptime, and empower other engineering teams to build with confidence. You are the early warning system, the problem spotter, and the performance guardian. In a world where milliseconds matter, your expertise is the frontline defense.

Ready to Make an Impact?

If you thrive on building reliable systems, innovating in observability, and making distributed systems work better every day, then this is your moment. Apply today and take the next step in a career that values autonomy, recognizes insight, and rewards results.

Join us remotely. Engineer resilience. Stay one step ahead.