Remote UX/UI Researcher

Introduction

Join a forward-thinking, product-driven team as a Remote UX/UI Researcher, where your expertise will shape intuitive digital experiences for global users. We're seeking an inventive thinker with strong analytical instincts and a human-centered mindset to influence key interface and interaction design strategies. You will be responsible for conducting research that uncovers pain points, highlights user behavior trends, and informs the iterative design process. With an annual salary of $118,562, this position offers a balance of impactful work, flexibility, and professional growth opportunities.

Key Responsibilities

User Research & Analysis

• Conduct a variety of research techniques, including moderated and unmoderated user testing, contextual inquiries, surveys, and usability benchmarking.
• Utilize behavior analytics tools, such as Hotjar or Crazy Egg, to track engagement and pinpoint conversion obstacles.
• Analyze user journey maps and refine them based on real-world interactions and qualitative feedback.
• Create data-driven personas and empathy maps to align product strategy with authentic user needs.

Design Strategy Integration

• Partner closely with UX designers and frontend developers to apply user insights to high-fidelity wireframes and interactive prototypes.
• Integrate iterative feedback loops into sprint cycles to ensure that changes reflect both usability findings and stakeholder goals.
• Support design decisions with defensible logic rooted in user data, accessibility standards, and platform-specific guidelines.

Data-Driven UX Optimization

• Leverage quantitative insights from platforms like Google Analytics, Mixpanel, or Amplitude to correlate user behavior with performance metrics.
• Run remote A/B testing using platforms like Optimizely or VWO to validate hypotheses and optimize user flows.
• Maintain a repository of case studies and documented experiments to enable a culture of learning and optimization.

Stakeholder Collaboration

• Translate research findings into business-relevant language for stakeholders across marketing, product, and engineering teams.
• Facilitate collaborative workshops, including journey mapping and ideation sessions, to align cross-functional teams around user challenges.
• Prepare structured research reports, presentation decks, and interactive dashboards to communicate the findings and their impact effectively.

Work Environment

This role is 100% remote and ideal for self-motivated professionals who thrive in a digital-first, asynchronous work culture. You'll operate within a multidisciplinary product team that spans multiple continents and time zones. Communication is centered on transparency, knowledge sharing, and proactive documentation, utilizing tools such as Notion and Loom. Weekly design critiques, cross-team demos, and agile ceremonies offer continuous engagement without micromanagement. Our environment promotes autonomy, curiosity, and a shared commitment to delivering exceptional user experiences.

Tools & Technology

Research & Design Platforms

• Figma for design collaboration and prototype feedback
• Miro and FigJam for journey mapping and stakeholder alignment
• InVision and Adobe XD for rapid prototype testing
• UserTesting and Maze for scalable, remote user research

Collaboration & Analytics

• Jira and Confluence for agile sprint management and documentation
• Notion for project wikis and research archives
• SQL, Amplitude, and GA4 for querying behavioral data and producing insights
• Slack, Zoom, and Loom for seamless team communication

Qualifications

Education & Experience

• Minimum of 3 years of experience as a UX Researcher, Usability Analyst, or Product Researcher in a remote or distributed team
• Degree in Psychology, Human-Computer Interaction, Information Architecture, or a related technical or behavioral discipline
• Demonstrated track record of influencing product decisions through data-backed research

Core Competencies

• Expertise in both formative and evaluative user research methods
• Working knowledge of accessibility standards such as WCAG 2.1 and inclusive design principles
• Strong understanding of mobile-first design, responsive frameworks, and platform-specific UX patterns
• Exceptional ability to turn data into stories that inform product vision and tactical decisions
• Fluency with creating and presenting actionable research briefs, usability reports, and strategic insights

Growth & Advancement

At our company, growth is a shared responsibility. As a Remote UX/UI Researcher, you’ll receive personalized mentorship, budgeted time for experimentation, and access to continuous learning platforms. You’ll have the freedom to pursue specialized tracks in UX strategy, behavioral analytics, or product leadership depending on your aspirations. Each quarter, you’ll contribute to initiatives beyond the scope of individual projects, such as mentoring junior researchers, leading innovation sprints, or building new frameworks for research ops. Promotions and compensation reviews are tied to impact, not tenure.

Unique Value Proposition

Our product reaches over a million active users each month, and the research you conduct will directly affect how they experience our ecosystem. Past projects have resulted in 27% reductions in drop-off rates and a 2-fold improvement in task success. This is an opportunity not only to do meaningful work but also to see your insights come to life in a product that prioritizes empathy and usability. You’ll be part of a UX organization that’s celebrated for its culture of excellence, inclusivity, and constant refinement.

Call to Action

If you’re excited to investigate user behavior, challenge assumptions, and guide design decisions with research, we want to hear from you. Help shape meaningful experiences that improve the lives of real people around the globe. Apply now and become part of a team where your curiosity leads the way, your insights spark innovation, and your work makes a measurable difference—no matter where you're working from.

Let’s transform how people engage with digital products—together, remotely, and impactfully.