Remote Insurance Adjuster Jobs in Canada

Introduction to the Role

Do you excel in investigation, negotiation, and empathetic communication? We are hiring a Remote Insurance Adjuster to join our digitally empowered claims team. This position is open to professionals working from any region in Canada. You’ll take charge of reviewing, managing, and resolving diverse claims while ensuring policy compliance. Ideal candidates bring well-rounded industry insight, sound judgment, and a service-driven mindset.

Key Responsibilities

• Perform remote evaluations for claims involving property damage, vehicle accidents, and personal liability.
• Interpret policy language to determine coverage and liability through collected evidence.
• Liaise with claimants, attorneys, contractors, and healthcare providers to collect all pertinent documentation.
• Deliver fair and consistent settlements by current legislation and company policies.
• Record all claim activity accurately in a secure, cloud-based claims platform.
• Create structured reports that outline the claim's facts and resolution recommendations.
• Pursue ongoing knowledge and remain current with changing insurance laws and digital tools.
• Cooperate with cross-functional teams to expedite claim resolutions.

Work Environment

Enjoy full remote autonomy while contributing to a tech-enabled, high-integrity team culture. You’ll collaborate in real-time through digital tools and share knowledge in regularly scheduled virtual meetings. Our work environment fosters independence, clear communication, and ongoing professional development.

Tools and Technologies

• Claims processing software with cloud integration
• Digital inspection platforms with real-time upload features
• Underwriting and policy databases
• Encrypted document management systems
• Daily communication through tools like Zoom, Slack, and Teams

Essential Qualifications

Required Experience and Skills

• Two or more years of hands-on experience handling insurance claims in sectors like property or auto
• Firm grasp of Canadian insurance protocols and compliance guidelines
• Comfortable working with virtual claim systems and digital communications
• Strong interpersonal and documentation skills
• Emotional composure when dealing with high-stress or sensitive situations
• Capacity to manage independent caseloads efficiently

Educational and Licensing Requirements

• Relevant post-secondary education in insurance, finance, or related disciplines preferred
• Active provincial adjuster license (mandatory where required)

Preferred Competencies

• Critical thinking with an emphasis on pragmatic solutions
• Confidence managing dynamic caseloads within tight timelines
• High ethical standards when handling confidential material
• Reliability in multitasking across systems and conversations
• Eagerness to adapt to new tools, laws, and methodologies

Benefits and Compensation

• Annual salary of $74,640
• Immediate eligibility for health and dental plans
• Flexible hours, paid leave, and personal wellness days
• Yearly education allowance to support career growth
• Equipment reimbursement for home-office setup
• Mental health care and wellness program participation
• Long-term advancement into supervisory, technical, or learning & development tracks

Opportunities for Growth

Step into a role where career mobility is more than a promise—it’s a practice. As a Remote Insurance Adjuster, you’ll handle multifaceted claims and expand your proficiency in claims analysis and digital operations. Advancement is possible across departments, including quality assurance, complex case teams, or internal education.

Who You’ll Work With

You’ll report directly to a Regional Claims Manager and maintain close collaboration with a distributed team of professionals, including senior adjusters, legal specialists, and customer advisors. Our transparent workflow allows for consistent peer engagement and knowledge sharing.

Why This Role Matters

Insurance adjusting is more than claim resolution—it’s about restoring trust during times of uncertainty. Your insight, empathy, and accountability help policyholders navigate their loss with dignity and reassurance. Your work safeguards both company integrity and customer confidence.

How to Succeed

Success in this role requires strong organizational skills, integrity, and problem-solving abilities. Embrace complex cases, build rapport virtually, and deliver consistent decisions grounded in facts and fairness. You'll have modern tools and expert mentors guiding your success journey.

Call to Action

Bring your expertise to a team that values fairness, clarity, and continuous growth. If you're ready to make meaningful decisions and thrive in a remote-first environment, apply now to join us as a Remote Insurance Adjuster.